Public Storage in Royal Oak offers clean, dry, and reasonably priced storage units, with convenient online eRental options that allow customers to skip the counter and go straight to their unit. The staff, especially a team member named Sierra, is highly praised for their professionalism, kindness, and helpfulness. Sierra goes above and beyond to ensure a smooth, stress-free experience, taking the time to explain everything clearly and assist with moving and unit selections. Customers appreciate her genuine care, patience, and extensive knowledge, describing her as a rare gem in customer service. The location provides personal attention and a friendly environment, making the storage process easier and more comfortable. Overall, this Public Storage location is known for its clean facilities, reasonable prices, and exceptional customer service, with staff dedicated to helping customers find the right storage solutions efficiently and with care.
The local rep was very helpful! I left my cell phone and she was able to come to the rescue and get my back to my storage and help me get my phone. The only thing would recommend is for you all to have an outside phone for those who may have experience the dma thing as me today.
June 2026
Sierra was soooooooo helpful to me and my son! I truly appreciate her willingness to help me and get me in a unit despite some challenges we had . She was very polite, helpful and knowledgeable!!! Thank you Sierra for all you do!!!!!! We need more people like you!!!
June 2026
The team at this location was so helpful! I was able to get a great deal on a wonderful space! Tamara, Sierra, and Leigh are the best!!!
