Family First Credit Union is a community-oriented financial institution that offers a wide range of services to its members in a friendly and courteous manner. Open to anyone living, working, or studying in Saginaw, Bay, Midland, or Genesee Counties, membership also includes family members of existing members and retirees over 55. Members appreciate the helpful and knowledgeable staff, with many praising the professionalism and politeness encountered at all branches. Reviews highlight the commitment to customer service, where employees go above and beyond to assist members, embodying the credit union's name, Family First. With a long-standing reputation since 1996, many members express their loyalty and satisfaction with the support and assistance they receive.
Really good and family oriented bank. Very nice, accommodating and interactive with my kids. Helped solve account issues quickly
November 2025
Appreciate their emphasis on helping young people become financially literate and successful. Looking forward to their continued development and growth
July 2025
I've enjoyed doing business with my whole life. Many car loans.