“Best possible experience. I was looking to rent a cargo van and Ashley Holmes was incredibly helpful during the entire process. She kept me updated and gave great advice about everything I asked about. The cargo van with headroom (a must for moving) was an excellent recommendation. The van was clean, had bluetooth with a big screen, cold air and was actually easy to drive with all of the technology. Everything went as promised and I couldn’t be more pleased. Thanks to Jill as well for an additional follow-up.”
“This branch on Sawyer in Saginaw totally saved my move! So nice and friendly! They did everything right! I’ve dealt with a lot of truck rentals and branches and this branch is by far the best!!”
“This was a great place to pick up a one-way rental, the people working the desk were friendly and knowledgeable. I rented a truck and a car trailer, and I was surprised how easy it was to load my car on the trailer and tow it. Renting one-way was significantly less expensive in my particular situation, but we didn't want to drive two vehicles back. If this applies to you, it was definitely worth the rental cost for a trailer that you drive your car on, a perfect solution if you are driving alone or with someone who doesn't like to drive long distances. Loading the car was easy, they have detailed instructions, but pictures were included on the fenders of the trailer so it was straightforward to strap and chain the car to secure it. Also I will say the truck and trailer have low centers of gravity (compared to other trucks I've rented) and that made it seem really stable to drive on the highway, something I was curious about since I've never towed a car trailer behind a big box truck before. And backing up was surprisingly easy because of the trailer tongue length and wheel placement. (I use small utility trailers with my car and they are more difficult to back up with.)
Only one minor issue, the gas tank was marked at full on the paperwork, but when checking the truck, it actually had 1/4 of a tank. But they corrected that and I returned it with 1/4 tank. There was no hassle or problem with this, I just didn't want to pay for a full tank when it was almost empty to start and it was an easy fix for them to change their paperwork. I just got my receipt today from the past weekend rental and there were no surprises, my balance was $0 as expected, and I had a really great experience with the people and the equipment.
I used a different truck rental company a few years ago to move some furniture, and while the truck was fine, they weren't as friendly and helpful. U-Haul was an easy drop off as well, I just parked the truck and trailer, drove my car off the trailer, then dropped the keys in a box. This only took a few minutes and I was back on the road in my own car.”
“Our car decided to die on us and we were 200 miles from our home in Ohio. The team at the Uhaul store on Bay Rd. was great!!! They were very friendly and helpful in getting us fixed up so we could tow our car home. Thank you so very much!!!”
“We picked up a Budget Truck here last month. The guy was super nice. It's a step back in time to find a full service station around anymore. Don't hold Budget's issues against Wally King's Services. They don't control the condition of the trucks or the issues with Budget rentals. We actually ended up here because Budget didn't have our reserved van for us at the location we originally reserved at and had to drive 3 hours round trip from where we were to pick up a replacement. This guy made the pick up super quick and smooth. We were in and out of there in a jiffy!”
9:30AM - 4:30PM
3213 Shattuck Rd, Saginaw
Truck Rentals
“Dennis, Mike and Doug did a fantastic job of delivering and setting up our HAAS machine! They were right on time, fun to work with and super helpful. I totally recommend them for any big machine delivery that you may need. Thanks guys! Doug, you’re doing a good job!!”