“Dan and his crew at Jiffy do great work! Yet even the greatest can make an error occasionally. Yesterday I picked up my car from them after getting it fixed and it left me stranded on the way home. So I called them from the side of the road. They proved again, I can trust them to do the right thing. They not only came to get me and to look at my car, but they admitted the error, got it fixed the same day, and Dan went out of his way to express his remorse and make sure I was ok. They are a small shop that doesnt have time to be driving all over to pick up their customers in 8 degree weather! So many mechanics I've been to in the past would've blamed the problem on me, or not honed up to their error, or left me to figure it out, or made me pay extra for something. But these guys go out of their way to show they care about the people they serve as much as the cars they service. That's rare! I'm a Jiffy-lifer and I encourage you to give them a shot if your car needs to be repaired. Thanks again Dan for running an honest shop that serves human beings!”
“Wife’s car failed, ran out to help, no luck. Looked up Rick and called north side for a tow. It was after hours and sent it over to Rick’s with just a phone call. Got a call around 10am from Rick himself the next morning telling me what was wrong, what needed to be done. He gave me options for OEM parts and some cheaper ones. Explained everything. I for everything and picked it up after work. Awesome experience.”
“Great service no pressure on cab filter I really needed. I saw i could get them cheaper else where and they offered to install it for free as well. Damen and Craig know there stuff”
“I have lived in SJ for over 20 years and until last month I had always sprayed off my own vehicle at the car wash on 27. It cost $7+, I would get wet and as it turns out, I’m not very good at it so I would leave poorer, wet and with a car that’s still dirty.
On a day I was feeling worth it, I decided to pull into Masters for the first time and try their service. The people were very professional and kind. The price was very reasonable and WHEN I LEFT I had a very CLEAN car!! Needless to say, I’m a convert. Try this place. You won’t be disappointed!”
“I went online to make an appointment but was cut off before I could finish it. I called and explained the issue and luckily they had a different appointment. I took that and got the process finished.”
“They tried to help me out, but could not because of the location of a nail in my tire, the side wall. We decided to just buy another tire and they had it on within a day, a day earlier than they thought! Great, friendly service!”