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September 2023 by John Hughes Jr
Is sucked the car had a pay toll thing on the passenger side of the windshield in the middle. Budget suck prices service everything......
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August 2023 by Ashes Nicole
Extra fees & requirements that are not listed on their website. They leave customers stranded hours from home.
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July 2023 by R Spence
On point service. User Friendly Agent. Close to home.
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April 2023 by Emilee Avink
The guy at the front counter told me he has no cars available even though I reserved ahead of time. Right after that he continued to give cars to other customers. When I asked him again about the cars in the lot, he said all cars are due for an oil change. Completely rude.
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April 2023 by Ryan Schebel
Very poor customer service. Made me get out of line and call Budget due to a payment discrepancy between Budget and this local branch. Only solution was to cancel my reservation and redo it at a higher rate. Attendant made another customer get out of line because he forgot to note the mileage when returning...Will not return.
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December 2022 by sarah dumont
The person that worked there should have no part in any type of customer service and rude and wow i would never recommend this place to any person or ot even a enemy
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August 2022 by Brandon “TheLone1yHermit” Wright
Do not turn your vehicle in over the weekend. They close extremely early and have a drop box out front; if you use the drop box out front, they will charge you over the weekend without telling you. Afterwards, in order to dispute the overcharge, you have to email them evidense of your dropoff on the specified date such as receipts, bank statements and photos on the day of. Last time I ever use a car rental service for this very reason.
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August 2022 by Roshaun Terry
Rip off a car I rented for 114 plus returned filled with gas and in same condition they charged me an extra 432 unjustified. Total rip off and the guy at the counter is a clown
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July 2022 by Anthony Orlando
Great service my car was ready to go
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June 2022 by Max Bhatia
Do not rent from budget. The guy at the counter will ruin your day and you would still not get the car despite making reservation and having all credit cards needed to complete the transaction
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June 2022 by Sharad Bhatia
Rude and disrespectful people at counter. Don’t give your business to them.
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May 2022 by Lisa Chambers
Terrible customer service. Coupon codes not working. Local number goes to national call center every time. Call center isn’t helpful. Unable to log in. I now have to drive all the way up there from another city just to ask a question and get things sorted out… I can’t imagine how the actual rental process will go but since it’s LITERALLY the only car rental place anywhere nearby I have no choice.
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August 2021 by Harold Arrieta
The gentleman was able to get me into a vehicle without breaking the bank. Very clean cars and the staff was polite.
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May 2021 by James Bond
Called put me on hold, never to answer.
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April 2021 by Tiffany Kersey
I cant say the agent in this location was the problem but the company its self is a train wreck. I will never do business with this company again.