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“This was such a hidden gem. It’s been around for 16 years and the owner was so kind and welcoming. Bought a rad vintage sweatshirt and they were able to tell me the history behind it. Will be coming back!”
“When I visited the states for the first time 1995/96 this was THE store I fell in love with. Of course we didn't have anything like this in Germany.. coming back as an adult it was very disappointing to see how much this store has changed.. when visiting this one..I was told that Hot Topic will slowly go back to the way it used to be without all the anime items. Which would be fantastic!!The beautiful woman working (sorry I forgot your name) was very sweet and helpful and I appreciated her kindness that day.”
“Absolutely LOVE Old Navy! I have to say this store is my favorite of all them & I've been to quite a few different ones! Friendly, helpful, but Not Pushy Staff! Clean & they keep everything organized 100%”
“Bivouac? More like BivouWOW. I was enjoying a beautiful Sunday morning stroll when all of a sudden something called me into this fine establishment. As I entered the oasis of outdoorsmanship I was met with the best customer service I have ever experienced. the name of the salesman sadly has escaped my memory but I believe it was Collen? Anyways I have never had a more personalized shopping experience and felt valued as a customer”
“We love this Fjällräven store! The staff at the Ann Arbor location are always helpful and pleasant. Today I stopped by to pick up accessories for a new kanken backpack I’d bought on a third party site - the sales associate spotted that it was a FAKE and helped me report it and replace it with a real kanken bag. She also went above and beyond searching through inventory to find me the colors of accessories that I wanted. We stop by every few months and are very glad to have this local store, and grateful for the kind employees who work there.”
“I've been shopping at Sam's since the 1970s, and I know I will find old favorite items, and a selection of new quality products. With so many older businesses giving up the ghost, or going upscale, it's great that Sam's is still here.”
“Another great outdoor gear shop! The sales and service always have me coming back in. Located in the Briarwood Mall, close to campus and downtown Ann Arbor, making it a convenient location. With all the parks nearby, this one stop shop will ensure you have everything you need for your walk or hike.”
“The staff was so nice helping me find jeans!! They all checked on me in the changing room and helped me decide what size I needed and what looked good. I will definitely be shopping here more often as this has been one of the better shopping experiences I’ve had in a long time!!! Thank you!”
“Amazing designer and business man, Dee is consistently upgrading his equipment and delivers a one on one experience im always satisfied by!! Definitely recommend him for all your business needs!!”
“I went into Nordstrom rack today to buy some clothes for a new job. I always dread trying things on & the whole shopping experience. But there was an employee who was so kind, sweet, and very helpful! (And it was so close to closing!)
Thank you Lorre for making sure I was taken care of! The little things you did meant a lot! Nordstrom is very lucky to have you! So I really hope your managers recognize you!”
“met possibly my two favorite people while there. was with my bestfriend and saw a hoodie I thought she would like, ended up talking to two of the sweetest boys I've ever met for about an hour and a half. never felt as welcome and comfortable as I did in that moment ever. ended up not getting the hoodie but we're going back to get it and some other things us four talked about soon lol.”
“As a bigger woman, I use to dread coming here with my friends and teenager. but I had a visit today and the store has changed quite a bit. There is way more room to walk around, and I noticed there was larger sizes to choose from. PLEASE keep incorporating more plus sizes.”
“Full disclosure: I am a shopaholic.With that being disclosed I have had the privilege of dealing with the best sales associate ever!Lindy is just simply amazing! She is so knowledgeable of all the J Crew merchandise and their promos! It’s just a pleasure dealing with her. I travel an extra 40 minutes to shop at Brierwood Mall just to have a better experience.Thanks Lindy! You are the best!”
“I love this store. Its a little pricy but its super hard to find country clothes anywhere now. Also, there staff at briarwood is awesome. Super friendly and helpful.”
“Love this store. I’ve been going here for years and all the staff have always been very friendly and helpful. The store is clean, has a pretty good layout and the dressing room attendants are great at helping get the right size when needed. Always come here when I want to try on new styles.”
“I am headed to Paris and I purchased a Paris travel pillow, but it wasn’t put in my bag ? . I just want to state this in my review so there is no issue when I come back regarding my refund or getting the pillow.”
“my name is karina and today i had the best help with an employee named sarah she was very helpful and even let me charge my phone to make sure i could leave safely. i’m so appreciative of what she did today and it was by far the best customer service i’ve ever had”
“Carlene went above and beyond to help me find some comfy pants. She called another store to assist and looked through the store to find them there. In the end I found 3 pairs. Thank you so much.”
“I went in to buy a last minute date dress and Jasmine was so helpful! I told her I was looking for a turtle neck bodycon, and she picked out three, and then her and her coworkers helped narrow it down to the best looking one :) She even cleaned some marks on the bottom of the dress before I purchased it? Everyone was so friendly. Fastest and best shopping experience. Thank you!!”
“Great store with helpful associates. The lines have been extremely long lately so it's been a little frustrating but I hope it's temporary. They have a great clearance section! Buying online and picking up in-store is easy and fast!”
“Love the selections that I've been seeing both in the store and on the website. It would be nice to see more items displayed in the store in sizes above a women's large. Sales and discounts also don't always sync up been online and in store.This location is clean and usually pretty neatly organized. Easy to see items on display.”
“Somehow the in store order that I placed got lost in the system. After getting the runaround by the main customer line, LaCharro at the Briarwood Express patiently heard my complicated situation and managed to track down my order. LaCharro was kind, friendly, and went out of their way to be helpful. Thank you!!”
“Great customer service! Abesh was awesome and efficient with providing great service at the register and Paige was awesome at providing great tips on the sales floor. The store was clean and well organized.”
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“I wanted to shop local and bought my suit here off the rack for my wedding. Working with Bill was an excellent experience! He was very knowledgeable and provided helpful guidance not only with the suit, but with the shirt and tie stylings as well. I felt very comfortable knowing I was purchasing a high quality product that would be a great investment. The alterations were very quick (it took about a week), and the suit fit perfectly. I received so many compliments about my look on the big day - thank you Bill!”