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“Had a fantastic experience here. Todd really took care of me. I was working with a tight budget and timeline to get a tux and have it tailored for a wedding. He was nothing but accommodating throughout, speedy with adjustments, and understanding in budget
Would definitely recommend Renaissance!”
“This is my absolute favorite spot in Ann Arbor. The staff goes above and beyond to help. The assortment is intentional, and the owner is committed to inclusivity. I make it a point to shop here whenever I am in town and I always leave happy.”
“Awesome spot for clothing that you can't find everywhere! The owner is a good guy, down to earth and will drop whatever he's doing to check on a size for ya. Store is very well kept, clean and organized. Always great deals in the sale racks and never had a bad experience. My #1 spot for gear in the area.”
“Yesterday 11/4/24 I was in trying to find new dress pants for a job I am starting today. Will, your employee is absolutely amazing, not only did he reassure me that we would find something and to not stress, he did it in such a kind way. He asked if I needed help any time we met eye contact and the whole time while helping me he was organizing, folding, and fixing up the store. He is simply amazing and I’m truly appreciative of his service. We actually were able to find TWO pairs of pants. Thanks will!
Edit: after reading other reviews I’d like to say that my stuff was so neatly folded and placed in my bag, my brother said something about it when I got home. Amazing service.”
“Employees are very kind. I forgot a bag in there, called it red, look around for a few minutes, and gave up. as I was leaving, an employee found my bag and returned it to me. the bag was gray, not red :0
I am very thankful. It was only a mug, but the employees really went above and beyond that day.”
“Everyone was very helpful here. I made an online order for two T-shirts online. It told me that only one would be available in the store when I got there. When I got there, they had the other t-shirt, but they only gave me one, and told me that I still had the wait on the other one. It was about a week before it came. Very disappointing. On a regular they're very expensive but the sales are nice though when you can catch it”
“The store is beautifully laid out, which makes it very easy to browse the product. The staff are incredibly friendly and knowledgeable; and able to provide information and advice about each piece of clothing. I described my needs and was provided with a recommendation for the right items pertaining to my outdoor work. The clothing is incredibly well made, comfortable and has been working great!”
“As a plus sized guy, clothing shopping can be a NIGHTMARE when crossing my fingers hoping I'll find my size. Gwen was on top of it helping me find plenty of options in different styles and making me aware of the best deals in store. I've never had such an easy time getting new pieces for my wardrobe. Will be looking here first for now on. Thanks again!”
“'If Sam's doesn't have it, I don't need it'.
Close to the CIA across the street (post office)
Prices are good on a college town and quality doesn't suffer here. Thank You”
10AM - 8PM
336 S State St, Ann Arbor
Clothing Stores
“Ann Arbor's hidden gem. Hands down, my go-to spot for shopping in town. They have the cutest brands (Still Here, GUIZIO, Aviator Nation, Rag & Bone, Elwood, Bella Venice, Frankies Bikinis, etc) & a great selection of elevated denim you can’t find anywhere else nearby. I also love their charm bar/embroidery pop-ups. Definitely one of the best parts of going to school at UofM.”
“I had the pleasure of recently being introduced to this store by a friend. I found it well organized, stocked with plenty of cool items, friendly staff, AND they saved my wallet that I mistakenly left behind. Honesty for the win!!”
“Spencer’s is one of those stores that is simply fun to walk into. Located inside the mall, it has an energetic atmosphere filled with quirky gifts, novelty items, funky T-shirts, and things you didn’t even realize you wanted until you saw them.
I enjoy stopping in because there is always something new to look at, and the store regularly seems to have good promotions and deals whenever I visit. The staff have always been friendly and approachable, which makes browsing feel relaxed and enjoyable.
It’s a great place to find fun gift ideas, humorous items, and affordable graphic T-shirts without spending too much. Spencer’s brings a playful, nostalgic mall experience that is becoming harder to find.”
“Love this store. I’ve been going here for years and all the staff have always been very friendly and helpful. The store is clean, has a pretty good layout and the dressing room attendants are great at helping get the right size when needed. Always come here when I want to try on new styles.”
“I do believe in trying clothes on before I buy. They have a wide variety of sizes, I love the clearance and the regular salea they have. I rerely pay full price for clothes.”
“I went into Nordstrom rack today to buy some clothes for a new job. I always dread trying things on & the whole shopping experience. But there was an employee who was so kind, sweet, and very helpful! (And it was so close to closing!)
Thank you Lorre for making sure I was taken care of! The little things you did meant a lot! Nordstrom is very lucky to have you! So I really hope your managers recognize you!”
“Simply the BEST J Crew store I have visited! I’ve been a fan of J Crew for over 20 years. Timi, the amazing Manager, and her staff are great! I have seen their interactions with other shoppers while there and they go above and beyond.
I’m very glad that I found this gem of a store!
- to say the manager there is “horrendous” is completely false. I live near Troy and I will travel to go to the Ann Arbor store BECAUSE of the customer service. It’s also obvious that her staff are well trained and knowledgeable. She clearly has a great rapport with her staff.”
“I have been back to the store recently shopping twice and Faith was extremely helpful both times, making some great suggestions and helped me pick out some very cute items for my Nana children, and my daughter's too!! Faith is very kind and friendly!! Thank you for taking the time to help me and for the excellent service!!
The store looks amazing!!”
9:30AM - 9:30PM
3675 Washtenaw Ave, Ann Arbor
Clothing Stores
“This is a nice, well-organized store in a great location with a wide variety of products. The people there are very hardworking, and it gets quite busy, especially on weekends and holidays.”
“I am headed to Paris and I purchased a Paris travel pillow, but it wasn’t put in my bag ? . I just want to state this in my review so there is no issue when I come back regarding my refund or getting the pillow.”
“I cannot emphasize enough how positive my experience was in this location. I was buying jeans for an upcoming engagement shoot after weeks of going to different stores (including different Madewell locations) and trying on tons of different jeans with no success. Not only did I find super cute, flattering jeans - I received the best customer service I’ve had in awhile. Brittany and Emma helped me the whole way through - giving me styling advice, guidance on sizing /fit, and generally supported. I typically hate everything about the try on process - the hot lights, the line waiting, the guilt for creating more work for the employees, and of course, the body shame. Emma and Brittany never made me feel guilty for taking up a fitting room (for two hours) or for the multiple pairs of jeans that didn’t work out. I loved my experience and hope they know how much of a difference they made.”
“Love the selections that I've been seeing both in the store and on the website. It would be nice to see more items displayed in the store in sizes above a women's large. Sales and discounts also don't always sync up been online and in store.This location is clean and usually pretty neatly organized. Easy to see items on display.”
“Great store with helpful associates. The lines have been extremely long lately so it's been a little frustrating but I hope it's temporary. They have a great clearance section! Buying online and picking up in-store is easy and fast!”
“I went in to buy a last minute date dress and Jasmine was so helpful! I told her I was looking for a turtle neck bodycon, and she picked out three, and then her and her coworkers helped narrow it down to the best looking one :) She even cleaned some marks on the bottom of the dress before I purchased it? Everyone was so friendly. Fastest and best shopping experience. Thank you!!”
“I called in to ask a few questions about a beautiful Portofino blouse that was online and Thaddeus was very friendly, extremely helpful, with great product knowledge and recommendations too! Thaddeus went above and beyond providing excellent customer service. Thank you so much!!”
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“I rcvd a shirt from Ann Arbor T-shirts as a Christmas gift. It was not my size. I forgot to return it until early March, which was too late, as they process the returns via Amazon. So they sent me a new one, no charge, and said I should just give the first one away. TOP DRAWER service!”