“This is by far the most amazing facility run by the best people. They care about you as a person which makes me confident they care about my things that I ask them to watch for me. Been a customer for many years and many more to come.”
“I appreciated Miguel's very help demeanor and overall professionalism. He made everything very clear, simple and easy to follow, as this was my very first experience with Spare Box as well the very first time renting a storage unit.
Thank you Miguel ?✨??”
“The people I have dealt with in person (very kind gentleman whose name I unfortunately do not remember) and Savannah on the phone have been great. The pricing is also good because I received an excellent email offer. The only issues i have are with the storage space itself. There is a large beam in my unit that takes up a not insignicant amount of space in my unit, and I'm sure it is relieving me of some of the space that I am paying for. There is also a small metal bar impeding my ability to stack things evenly against the wall where it is located. Lastly, the door is quirky, and I had to do a YouTube search for a video to try and figure out out to even get it open due to an inability to move the slide lock under normal circumstances. I had to overcome a different issue to get it completely shut to lock it up.
I would rate the facility/rental unit as 3 stars and customer service as 5 stars, which is how I arrived at my 4 star overall rating.”