Sheldon Medical Supply is a small-town, friendly business that provides excellent customer service. Customers appreciate the personal touch, feeling like they are treated with care and attention. The staff is known for going above and beyond to help, even waiting to stay open if customers are running late. They are quick and reliable, often providing fast replacements and updates, such as sending a new CPAP machine first thing Monday morning after a problem was reported. The company is highly praised for their fast and caring service, especially when dealing with equipment like CPAP machines and oxygen supplies. Many customers highlight how easy it is to work with Sheldon Medical Supply, noting their willingness to clarify insurance policies and help secure necessary equipment like portable oxygen concentrators. Unlike other companies that have policies requiring months of tank use beforehand, Sheldon Medical Supply confirms that insurance rules are different, making it easier for customers to get the equipment they need. The staff, including drivers and technicians, are described as polite, thoughtful, and knowledgeable, providing helpful fittings and answering questions promptly. Overall, Sheldon Medical Supply is trusted for its fast, friendly, and professional approach to home medical needs, ensuring customers feel well cared for and supported.
I had a wonderful experience with Adam with the driver Adam he was very polite, thoughtful and helpful.Adam should be a valued employee
January 2023
I spoke with Madison regarding issues with getting my cpap, she was very knowledgeable and easy to work with. Thank you so much Madison for making sure I get my equipment!
January 2023
Everyone has been great to work with, very friendly & caring!
