Citizens
BanksHours:
49417 Van Dyke Ave, Shelby MI 48317 Hours
About Citizens
Citizens is a banking institution committed to helping customers manage their finances. With approximately 1,100 branches across 15 states and around 3,100 ATMs, Citizens offers a range of services, including advice on buying a house, paying for college, saving for retirement, and managing debt. Customers can access their accounts through the bank's award-winning mobile app, online banking, and customer contact center. Citizens is a member of the FDIC and an Equal Housing Lender, ensuring a secure and inclusive banking experience for all. Customers have praised the professionalism and helpfulness of the Citizens staff, particularly Pauline, who was described as incredibly knowledgeable, patient, and genuinely caring. Other customers have also highlighted the kindness and excellent customer service provided by the staff, including Martin, who was praised for his professionalism and top-notch service during a customer's first visit to the branch.
Most Recent Reviews
December 2025
I go out of my way to go to this branch. The staff is so patient and so helpful!
December 2025
Just went through the drive thru. Kind of a stupid setup for it but if you ignore the right way to get to it and turn around in the parking lot you can get to it the easy way.
December 2024
Professionalism at its finest, very kind and helpful staff! Love this branch for all my account's at Citizens Bank!!
More Comments(23)
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- Shelby, Michigan