Extra Space Storage on Shelby Parkway offers a clean facility with exceptional security and excellent customer service. The staff is helpful, sweet, and attentive, making the process easy and stress-free for first-time users. The location provides a large selection of storage units, including climate controlled options and convenient first-floor availability. Features include electronic gate access, a covered and heated loading bay, wide drive aisles, and carts for moving. The facility is known for its professionalism and cleanliness. Some note that rates can increase over time, suggesting it may be better for short-term needs. The team helps customers choose the right unit for their storage requirements.
Michele was wonderful and very polite. The service today was exceptional 💗
July 2026
Staff is very helpful and friendly. Any issues are resolved within 48 hours. Storage facility is clean and well-lit. I’ve been using them for several years now.
July 2026
The facility was clean, easy to access and John at the front desk was very helpful in getting Me too, my auction unit so I can get it cleaned out and get out of there. Very friendly very helpful
