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January 2024 by Mark (MK)
Today I rented a storage unit which I have never done. Courtney Herbert helped me decide the size needed along with several great suggestions.I was in and out promptly. She knows the meaning of customer service above and beyond the normal. Added bonus. Great attitude and delightful personality.
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January 2024 by angela hibbert
Just reserved my first storage unit with this company. The prices were significantly lower than many storage units as to why I initially chose them. I was pleasantly surprised that this was a very clean and beautiful facility, and the staff took their time to walk me directly to the unit and explain every detail. Very pleased with my experience at extraspace storage.
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January 2024 by sowmiya devi
Facility was neat and clean. Front desk micheal was good, clarified all doubts. Easy to enter and out.
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December 2023 by Sue
If I could rate a zero or negative number I would. Our rate was quoted at 71.00 a month, after just a couple months it has now been raised to 131.00. What a scam.Also, the 2 main loading and unloading doors have been out of order for a long time.When I couldn't move a couple items into the building because someone had their moving truck ramp over the only ramp into the building, the office told me to tell the people to moveThey would not help me. I ended up not being able to get my stuff into storage.
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December 2023 by Robert Miller
WORST STORAGE COMPANY EVER! THESE REVIEWS WERE ASKED FOR THEY ARE NOT FROM LONG TIME CUSTOMERS MEW CUSTOMERS WHO DONT KNOW HOW HORRIBLE THESE PEOPLE ARE. SHAME ON THIS COMPANY AND GET READY FOR A LAWSUIT FOR FALSE ADVERTISEMENT, VIOLATION OF OUR CONTRACT AND FOR STRAIGHT UP LYING TO ITS CONSUMERS ABOUT THE SPECIFICS OF THE PRODUCT/SERVICE AND PRICING OFFERED. I HOPE YOU ALL FAIL MISERABLY BECAUSE HONESTLY YALL DESERVE IT.
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September 2023 by Brooklyn Gutowsky
Overall great experience! Scott was very helpful and efficient on the phone while I secured my rental space. Jim was at the unit making sure everything was set up for me. Great customer service and attitudes! Would highly recommend, price is also great.
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September 2023 by Sam Ackerman
Courtney was super friendly and an amazing help. I had plenty of questions and she answered them perfectly and was great to work with! Better give her a raise!
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August 2023 by Zac Carufel
Had very quick and speedy service from Courtney when I was in a tight situation, and she greatly helped me out. Thank you so much, and keep up the good work!
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August 2023 by cathy tank
We had the pleasure to work with Jeff. He was very knowledgeable and helped us with everything that we needed. No pressure. Great guy.
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August 2023 by Larry Aprea
Extremely happy with this storage place! Thought climate controlled storage was out of reach, pricewise, but not here! Great prices! I am pleased to say I didn't need to talk to any employees with securing the unit, entering the gated facility, or entering the building. All the info was pushed to me electronically to gain entry. Unit was clean and lock was provided. A number was also provided in the event I did need any assistance. It's a new world in the storage industry! 5 stars!
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August 2023 by N “Modd” K
Very friendly staff, with no pushy sales. And very clean facilityCourtney & Madison were some of the most friendly people I had the pleasure of dealing with today. Handled my issue quick and with a great smile as well!!
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August 2023 by Joe Moc Jr
I have used storage unit companies in the Midwest. This location is amazing! Clean! Nice working equipment! Customer service is able to correct when a mistake is made from me and another from the local office. I have confidence that the local office and company as a whole is worth the business!!
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August 2023 by Debby Gasperoni
Such an easy process to book a storage unit and the availability we needed. They had a special running so we received more than what we even needed for way less. Seamless from the phone call to the day we moved items in. Very clean units with high security too. Would recommend to anyone.
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June 2023 by Janet Heslet
The girls were professional and friendly. It’s a very clean facility. It’s a good value for the size of my unit.
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June 2023 by Trisha Pattison
I went in this morning to rent a storage unit and Madison was working. She was very pleasant, knowledgeable, and helpful. She is truly a people person and great for this job! She is super nice and loved dealing with her :)