Menards is a store for home renovation needs where customers have a mix of experiences. Many report a fantastic experience, calling it the store to shop at with prices that are too good to beat and an 11% rebate. Numerous reviews highlight generally knowledgeable, friendly, and helpful staff who provide great customer service, guiding customers to the right products and assisting with carrying items and sorting out online order issues. Some customers have spent thousands of dollars there, completing large projects, and note that problems like missing or broken items are often taken care of quickly with helpful and friendly department employees. However, other experiences are less positive. Some customers report instances of poor customer service, including employees giving incorrect product information and management refusing to accommodate simple solutions, which created stressful situations. There are complaints about a restocking fee being charged for an employee's error and dissatisfaction with management decisions. These negative interactions, described as disastrous or involving goofy management, have led some long-time customers to stop doing business there in favor of other stores.
Great home center that's full of tools and supplies for every project.
September 2026
We always shop at Menards, close to our home. They were life savers during the whole covid fiasco. Shopping in the food area we find some good items. Would really like if foods could be expanded more.
September 2026
It's what you would expect at Menards to be, definitely a solid selection the staff generally are willing to help and this location is kept decently clean as well
