-
March 2024 by Frank Montgomery
Great selection! No one even said hello
-
March 2024 by Robin Kennedy
Nice organized and clean Store , Friendly staff
-
February 2024 by Jack Adams
I dont write review but this is insaine. They had products marked on sale but when i got up to the counter they charged me 3x what the sale price was supposed to be. When I returned the product I got $2 less than what i had originally spent. Had to spend hours to get my money back. This place is insaine!
-
February 2024 by Chad Chambers
Always clean and a nice atmosphere. More expensive than walmart but it's a better store in my opinion
-
February 2024 by Dana Bryan
Dylan, Lupe and Mike did a fantastic job assisting me with purchase. Courteous and professional.
-
January 2024 by Justin Lintner
Good visit. When they have the save everything % you can fit into a paper bag. It is always nice to save money
-
January 2024 by april jeffreys
I have spent $$$$ at Menards over the years but today was the worst service ever. I picked up a special order and there was nobody at the counter me and my husband had employees look at us and turn the other way. We finally just went into the warehouse for our own item and loaded it by ourselves and left.. The guard could not believe it. I hope when I pick up the rest of my order it is not messed up because of this.Horribly customer service WAITNo customer service.
-
December 2023 by Kris Kauffman
A single man's one stop shop. They sell toiletries, toilets, food, food storage, clothes and everything in between
-
December 2023 by Samuel Rickman
Called before I drove 30 miles before purchasing product.1 in stock was open with peices missing,, they did nothing for me.Except, sorry sir have a nice day. That's 60 miles round trip, you guys owe me at least 15 dollars in gas. Thanks for nothing.
-
October 2023 by M W
DO NOT purchase any item from them for delivery. I paid for a washer in full, and before they delivered it, they sold it to someone else. Then, they demanded I come back to the store to get a refund, later agreed to credit my card. These are not honest people
-
July 2023 by Denise Winslow
Spent $3000 on products for our bathroom remodel. Had some issues with a delivery and things were taken care of quickly. They shipped the missing faucet to me with no issues and great customer service. We bought flooring and all the tiles were broken. The guy in flooring was very friendly and helpful. We luckily found a replacement box and had no issues returning them.Then we bought two faucets and one was missing a crucial part to finish the job. Unfortunately the contractor didn't notice until the faucets were already on so we went to Menards and found the same faucet. We asked if could take the small part from the box since the one we had was defective. Selia, the manager would not let us do that even though it was the same exchange as the flooring?!? She just refused and wanted us to take off the faucet and return it. So we had to buy another faucet instead of making a already existing stressful situation into a bigger one and we then took the small part off and now will return an defective faucet. We had no problems with Menards until she refused to help us and would not budge to help us. It is a bummer because we love Menards and have spent a lot of money there but will go to Home Depot at Benton Harbor instead as we have had much better customer service from them.
-
July 2023 by Broken “SMOKIN ANGEL EYES” Angel
I'm only giving a 2 star ,for that simple fact is I was there today, spent $640.00 on a swimming pool, for my daughter's birthday, and I'm 52 years old and had to take the pool outside by myself, a 20×48 ft pool and tried loading it alone, because no one came to help me,and 2 wonderful older gentlemen, pulled up and helped me they were in thier 70s, thank God for people like them ,they were only customers and should not have had to help..so I personally won't go back here again.
-
July 2023 by DaGhost XXX
There should be away to communicate to the customer that when purchasing lumber, you are down to the last dozen pcs in stock and none of that dozen are worth starting a fire with ! Just left with $50 worth of VERY POOR deck planking, the yard attendant informed me "the truck" hadn't been in for awhile.......
-
July 2023 by Larry Trantham
Bought a &1800 fridge/freezer and &174 for shipping to Bangor. The shipping department farms it out to Mayans Delivery. We’ll they ruined an Anderson sliding door the stationary one I took the slider off. I called Menards immediately and they passed me off to west Michigan insurance I have called them a number of times and keep getting runaround. Took pictures to Menards’s and get an all sorry . Is getting a lawyer the only way to get help. Don’t buy any large appliances from Menards: well you have a customer service department that understands when a customer is upset because your delivery service just ruined a door instead of the not so understanding manager in deliveries that laughs and says that’s bad and gave me the ph number for the insurance company of the people that delivered the fridge. Someone from the store to call and help with problems and the channel to get things done. We are older and when a door gets destroyed it’s devastating for us. I did bring a picture in to delivery manager and basically no help or understandingLarry
-
July 2023 by Broken Angel
I'm only giving a 2 star ,for that simple fact is I was there today, spent $640.00 on a swimming pool, for my daughter's birthday, and I'm 52 years old and had to take the pool outside by myself, a 20×48 ft pool and tried loading it alone, because no one came to help me,and 2 wonderful older gentlemen, pulled up and helped me they were in thier 70s, thank God for people like them ,they were only customers and should not have had to help..so I personally won't go back here again.