Car Glass Repair in Southfield, MI

“Gerber Collision really impressed me, mainly because of Teresa's awesome customer service. I kept calling her about fixing my window, and she was super nice and understanding every time. Even though they were swamped, she made sure my truck was looked at within the same week. Teresa is definitely a star at Gerber. And when I went to their office, Mike was great too. He was really understanding and professional while checking out the damage to my truck. These guys are good at what they do!"”

“Wonderful experience, they have amazing customer service and were very knowledgable and helpful with helping pick out a new set of tires. They were timely with my appointment and had great communication when my order came in and was ready to be installed. Chris did a fantastic job, I highly recommend!”

“I had my windshield repaired at the Safelite location in Southfield on January 18, 2024 and from the day I stepped into the office to schedule my service until it was completed the staff at the location were friendly, professional and my windshield was repaired very quickly. I was asked when scheduling my vehicle if my car had collision warning or lane departure (ADAS); which it does. This increased the cost of the repair as the windshield would need to be recalibrated. However, after doing some additional research I found out that some auto replacement dealers do not perform this function and some customers have found this out after-the-fact. So I was very pleased that this was done as this was one of the important features for which I purchased my vehicle and I would have been upset had it not worked later. Additionally, I was told my car could take 2-3 hours to repair. I opted to wait in their reception area (which was very clean with tables and chairs, and free bottles of water and coffee and cream). My car was done in exactly 2 hours. My service tech was also very friendly and advised me not to remove the tape for 24 hours or have my car washed for 48 hours. I noticed when I got back in my vehicle he had also re-attached my oil change sticker from my dealer. A small but much appreciated gesture. Again, I can't say how pleased I am with my experience at Safelite. Prompt and polite service in a very clean and pleasant environment.”

“I was online looking for new snow tires a few weeks ago. Decided to speak with a specialist we picked out my tires and rims and he helped me with setting a location. I picked Southfield since I work close in the area. I must have picked the right time to buy tires (for the sale) I came in on a Sunday and paid for the tires (per protocols) I was then told that it would be about 7-9 days. Rick called to let me know that he had received 2 tires and was waiting on the other two. Once they came in Rick called again and we set an appointment for a few days later (today) I am so happy with my purchase of my snow tires and steel snow rims.I really like this location and plan on returning.Thanks Rick and staff! ? very much appreciated.”