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“I've been banking with this branch
28564 Orchard
Lake Rd, Farmington
Hills, MI 48334 for a while now
I had a wonderful experience at the bank today. The lady who helped me was very professional, polite, and patient. She explained everything clearly and made the whole process quick and easy. Her name is Nancy
It’s always nice to be helped by someone so friendly and knowledgeable. Thank you for your great customer service Nancy.”
“Life savers! I had such a stressful day yesterday and it didn't help that my account suspended itself out of no where. I went in and that staff were so polite, i talked to Kennedy and she was so amazing and helped me immensely. I am so grateful that the issue was resolved. Thank you so much!”
“Got some very good introductory advice from financial representative Will J. Smith this morning during a walk in. He was very enthusiastic and friendly and answered all of the questions we had and more. Considering we just walked in without an appointment, this kind of customer service and warm welcome makes you want to come back. Thank you Will!”
“My husband and I were short on our escrow and I wanted to pay it at the bank. I started out calling the Berkley branch. The customer service was terrible. The person at the Berkley branch would not take my calls after putting me into a vicious cycle with the automated system twice, this after assuring me, I would get a physical person. Frustrated, I called the Birmingham bank. After a very brief hold, I was told , Yes come in, we will help you. The difference in customer service was night and day. From The minute I walked in I was greeted by EVERYONE. Gidget helped me get my escrow shortage off, even waiting for my daughter to get back to us with information I didn't have. I felt like they put out a red carpet for me and its been a long time since Ive had customer service this good. Thank you Gidget and everyone the Birmingham office for your kindness, consideration and thoughtfulness. I will only use your branch in the future.”
“We have been dealing with Schwartz & Co. for years! Always professional and responsive to our needs. Great team who cares about their clients. Would highly recommend!”
“I hate the company, I go in the website request for Matience it’s takes months dozens of phone calls, you have to go off I order to get something done, when rents due you get a thousand emails I feel like the house was poorly painted and put together my son bedroom door almost fell on him he’s 3 mind you the vent upstairs in my room the vent came off and my 3 years old almost cut his pinky toe off.! I called still hasn’t been fixed my door came off it was fixed a month later after I called my hand rail going up my stairs came fell off ! But when John r Came today sep302020 he was very kind, fixed my problems well what he could and very very polite .!”
“I had to go to this location 2 times today. After being closed yesterday for Veterans Day, they were extremely busy each time. They moved very quickly, professionally and were beyond friendly. Despite a few Karen's or Negative Nancy's complaining about the line of people (6-8 people). I mean for heaven's sake it took 5-10 minutes to move through the whole line. Kudos to an amazing staff. Shame on the lady threatening to leave a bad review after receiving incredible service. Get a life!”
“I had an appointment to open a few accounts. When I arrived the person at the front desk greeted me and asked me to have a seat, also asked if I would like coffee or water while I wait, nice touch! I opened a business and a personal account. They explained everything in detail and I was able to get a debit card immediately for both accounts and start using the accounts that day. That was good cause I had some things to take care of! I had a great experience. The staff were great; patient, friendly and explained everything to me. Not often you can go into a bank and have that type of experience!”
“Came here to open a student checking out and was amazed by the customer service given! Make sure to ask for Dustin not only was he was fast and attentive but he was one of the nicest people I’ve met. Very happy to trust these people with my money.”
“Questions on investments, managing money, planning for retirement? Come to this location! Zoya was amazing to get us started with Charles Schwab. She walked us through the amounts of money we had in different accounts, what different investment funds we should consider, briefly discussed our future goals, and set us up with a financial advisor to further our investment strategy and plan. The Charles Schwab environment made us feel comfortable with the investment direction we are going in.”
Open 24 hours
13951 Telegraph Rd, Redford
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“Working with The Center is an absolute pleasure. Not only have they helped to grow my investment portfolio, their consultation on taxes, health insurance and retirement income has been wonderful. Each team member demonstrates top notch client service and is always responsive and helpful. You will be in good hands working with The Center team!”