Park West Gallery is the world's largest art dealer, holding hundreds of auctions every year in vacation destinations and on cruise ships all over the world. They carry works from classical masters like Renoir and Salvador Dali and modern icons like Peter Max, Romero Britto, and Thomas Kinkade, among many others. The Park West Museum in Southfield, Michigan is both a gallery and a free-to-the-public museum featuring the biggest collection of original ceramics by Pablo Picasso on display anywhere on the planet. The Park West Museum will be closed until December 9 in compliance with Michigan's latest executive order related to COVID-19. Customers have praised the exceptional customer service provided by Park West's staff. Leila Alvarez, a Customer Services Representative in the Framing Department, demonstrated courteous service, attention to detail, and follow-through in working with a customer to ensure the framing of seven special artworks. Another customer had a positive experience with Vivien, Diego, and Martin, who made the customer feel that the purchase of their artwork was about the joy it brought them, not just the sale. When a customer had concerns about an appraisal, the representative from Client Services, Juliet, patiently listened and addressed all of the customer's concerns. Oscar Torres, a customer services representative, quickly took ownership of an issue with the framing of an artwork and ensured the problem was resolved to the customer's satisfaction. Park West has also been praised for their handling of a situation where a customer's artwork was lost, as they investigated the incident, had the artist recreate a similar piece, and delivered it to the customer at no cost. Cristian Padilla received praise for his assistance in the smooth process of reframing a customer's artwork.
Sophie provided exceptional service at Park West Gallery on the NCL Joy. Her professionalism, enthusiasm, and knowledge made the experience memorable from start to finish. She created a welcoming atmosphere and truly enhanced our time onboard.
May 2026
Akbar Ali Maldar from ncl joy was so nice and super helpful. Loved working with him! We got a new Michael Godard!
May 2026
Amazing experience at the art auctions on the Norwegian Encore! Not only were we able to collect meaningful art, we also learned so much about a wide variety of artists that elevated the experience to a different level. Thank you so much to Vaughn, Holly, Patil, Casey, Bhagesh, Nina and Ashleigh!
