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February 2024 by Karl Bauer
I recently visited store at 14515 at around 3 pmand had a very bad experience. The lady behind the counter which was white nasty hair. Looks like she hasn't taken a shower in weeks and had no name tag individual looked very dirty. Started Cushing and at me and was being very rude for no reason if she does not like her job she needs to find another job elsewhere, not dealing with people. The store will lose a lot of customers if they have to deal with this lady no stars.
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January 2024 by Bernice Golem (JBL)
High prices. Good for quick trip for items.
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January 2024 by Maria
Why is this person (short lady with a bun) always in a nasty mood?!If she don't like her job or dealing with people find another JOB! Plain and simple!She's always got an attitude, smackin her lips, rollin her eyes or tossing our items on the counter. Very bad customer service!Think I'll start going elsewhere.
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January 2024 by Amar Solté
Lady with the bun and mustache threw my items at me, the only brown skinned person in store. When I asked her if there was a problem she ignored me. I told my white husband what happened and he went in, she treated him and everyone else so kindly. Not the way to bring in the new year 7-Eleven.
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November 2023 by George Emory
Night manager is rude has no customer service should be fired totally uncalled for how she interacts with customers I'm a tow truck dtmriver and will never step foot in that store again
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September 2023 by Carl Madden
My wife is a mail carrier for the city of southgate and needed to use the restroom and the clerk flat out told her NO, these individuals (mail carriers) work in all climates to get our mail to us and you couldn’t let her use the restroom…. And I just read a review that they do not give a discount to first responders and law enforcement, who do you call when you need help.
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July 2023 by Mindy H.
Thursday July 13th at 5:30 p.m. I was just in 7-Eleven looking for a phone cord for my mother who just got admitted to the hospital I am yes a little disheveled myself but this woman behind the counter literally threw money at me and started screaming and when I say screaming I do mean screaming from the back of the 7-Eleven by the coffee maker telling me to get out goodbye goodbye get out. The reason she was doing this was because I pointed out to her that she was being extremely rude before she even threw the money at me deliberately by the way . She was rushing me out of there while I was trying to ask her a question . Well if anybody goes into this 7-Eleven I'm sure they know who I'm talking about cuz she had a big mouth and she was rude and confrontational. I've never seen anything like it and I have been in customer service my whole life . Terrible shameful
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May 2023 by Donn S
Simple -- OVERPRICED EVERYTHING. Don't go in here for party supplies as in beer and booze, the owner charges the highest prices in the area. Not to mention the days old looking food cooking under the heat lamps.
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April 2023 by Suzy Agee
I have been going to this store my entire life! KP the owner always goes out of his way to greet everyone that walks in. The busiest time of day(evening) shift is great, Sarah and Zach always keep the line moving, and always assist each and every customer with a smile! Curt that works midnights has that store down like the back of his hand, and he can tell you almost immediately if they moved an item that you're looking for or if they just happened to be out of stock of something. Honestly, I will only go to this 711 in Southgate(Simply due to the great customer service!!)I see all these comments complaining and anytime Ive heard a loud voice in there, it's due to the customers getting upset over something out of the employees control..Complainers on here should try working customer service jobs, these employees are people too?♀️ Great Store and Staff!!
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March 2023 by Dennis Thompson
Had to go here over the weekend, as the one closest to me (Fort St, and Northline) was closed due to no power. Never again!The place is dirty, and the parking-lot is in desperate need of repair.
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March 2023 by Debbie Stallings
Always clean staff here and the store owner KP is always GREAT!!! Just wish they would bring back the travel coffee cups!
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February 2023 by Josie Kincaid
The manager who works nights is a total nightmare. She glares at you and gives you dirty looks, talks extremely rudely to customers over things that shouldn't even be an issue. She parks her giant truck in front of the building, in the already small parking lot so it's extremely hard to get in and out. This woman should not be working with the public if she wants to be so miserable.
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November 2022 by Danielle Cusumano
I was just there on thanksgiving and the older lady there was very rude regardless I just told her have a good day then she says have a terrible one then walked away
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November 2022 by Rachael Taylor
Love thus store...cleanest and most organized 711 in all the region!!!
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September 2022 by H
That short lady is always drunk or high and I just left there and the chick started cursing and swearing for I apparent reason
