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March 2024 by Cheryl O'Neal
Got a great deal on a Westinghouse 50 inch HD, 4K, Roku tv.Salesman was very nice and helpful
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March 2024 by Chris P.
Got a new dryer in less than 24hrs at a decent price. The old dryer was taken away and the new one installed the next day by the ABC independent contractor. To note, I thought the installation of the new dryer was included with the purchase price but it wasn't. I had to pay the independent contractor of ABC Warehouse another fee for the installation that I thought was already included. Moe made it sound like it was all included, but it was not. Not a big deal, but still. Make sure to check everything when you purchase to see what is and isn't included!
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March 2024 by Ashley Carter
Unbelievably rude. One I got a lemon of a machine. Lied about install with new disheasher and then said I was lying that they would never say that. I hope you take comfort in making a former costumer cry.
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February 2024 by Steve Krause
The Manger is amazing, some of the salesmen not so much
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February 2024 by Gavin Cannon
Would give a 0 if i could. Couldn’t even make it through the door before being berated by a sales person. Was in just to browse at some dressers, the guy was forceful in us looking at speakers/electronics on the wall. We said we would look, and we did. But he was shouting from the front of the store telling us to look at them. Immediately turned around and walked out, i will shop somewhere else!
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February 2024 by Brian Hill
I went in on 1/14/24 with the intent on purchasing a TV. I asked to check out their display models and they couldn't find the remote. Every remote they grabbed was either for a different remote or just for a different TV. They couldn't really give me any info on the TV other then a price. I had to drive out to Canton to pickup the TV. When I picked up the TV Southgate failed to mention that I would need a rather large truck to get it. I had to go to uhaul and get a van and to pick it up.
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January 2024 by Amy Decapo
Loved my dales guy Jon! He was so knowledgeable and very helpful.
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December 2023 by Sara Hanson
I search high and low for the best kitchen appliances, Tony was very patient with me as I circled and circled around. Explained the pros and cons of each I saw as I questioned them and helped me pick a great matching pair. I'm thankful for him, as I now have the perfect kitchen
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December 2023 by Sara G
My husband and I attempted to purchase a Tempurpedic mattress in December 2021. The salesperson, Wayne, gave us the runaround about the delivery date and pushed it back 3 times. When the 3rd new delivery date arrived, the delivery person showed up with a free promotional TV that came with the mattress purchase, but it wasn’t even the TV we selected (and paid more to upgrade), so we refused delivery and ended up contacting ABC warehouse to cancel the whole order. No one even knew when they could get a mattress out to us, as these mattresses had been on back order for weeks. I guess the sales person didn’t care to tell us that as long as he got his commission. We ended up going to Gardner White and purchasing an even more expensive mattress, which was delivered the same day as purchase!! Unfortunately, it has recently come to our attention that, for some odd reason, we still owe a balance to ABC warehouse after we received no products and were continually lied to. If your hard earned money is important to you and you value honest sales people, I implore you to stay far away from this establishment!
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December 2023 by Gayle Alexia
Chad was so helpful and fast! We love ❤️ our appliances! Home depot and Lowes make you wait an hour not ABC! Better prices.
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November 2023 by Tammy Ciarrocchi
Went in on 11/4 and was assisted by a sales gentleman named Kevin I had purchased a GE refrigerator and a matching stove total of a $2100 sale. We had him check on the availability for the refrigerator. We were in need as ours had went out the previous night we were told it was available and we would have both delivered to us on 11 /7. As I received a phone call today about the fridge on backorder, there was none in the warehouse. I had asked Tony then why did I receive an email stating that both items were on the truck for delivery for 11/7 he told me that no email was sent out, and if there was its automated Wasn’t able to give me an ETA on the fridge nor did the store manager Tony want to help me out on getting another I told him do you want me to refund and cancel this order or do you want to help me? He was hesitant to help me I ended up going into the store today to see about upgrading the fridge as I needed one and I already paid. Nobody wanted to help me. I was standing there waiting 15 minutes. The gentleman that they got to help me was aggravated that he had to help on Someone else’s sale. This gentleman’s reply was didn’t you already tell the store manager you wanted to cancel it because he did . I had said fine cancel my order. Also cancel the order for the stove. Horrible customer service ended up going to Lowe’s. Got the same set up. Plus the waterline and gas line that is needed to hook Both appliances up. Walked out only paying $1847. The sales team that you had in there today and your store manager Tony needs to go for training on sales and customer service.
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November 2023 by Dale Brincat-Gooch
The lil girl who answers phones needs to learn to be quiet long enough to hear what the customer is asking. This lil girl needs to graduate grade school before seeking employment. She is rude, incompetent, and lack of manners is of grave concern. Seriously because of her I was considering taking my business elsewhere.
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October 2023 by Roberto Roldan
Hello my name is Roberto I would like to explain my little story that has became a dream but a reality that we went into ABC Warehouse me and my wife and we had a set price but Moe the salesman exceeded his best at finding us what we needed on our fridge and our stove and he gave us the best deal that was unbeatable thank you so much to ABC Warehouse and to Moe as well for finding us the best deal thank you so much Moe and we family now.❤️ ?
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October 2023 by April Scamp
Tony at ABC warehouse in Southgate was an incredible help! We had a problem with our washer and didn’t think we bought the warranty 4 years ago. He tried our names and phone numbers and finally found it under our misspelt last name. A replacement washer was out to us within days. It had a factory defect and was extremely loud but still works. We searched for a different model comparable to our original one and he allowed us time to do our research and make our decision, keeping the functional but noisy one the entire time so we could keep up with laundry. Today we presented our final decision and he already has it ordered and on the way. It’s frustrating for these expensive investments to not last over 4 years but it was great knowing we were taken care of when that happened. Thanks Tony!
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September 2023 by Cory Havlicsek
Mo was our salesman and he was great. Very honest and informed us of all the defects of certain brands. Helped us with all the options we were looking for as well. Wasn’t pushy at all and is very knowledgeable. Would definitely use him again when we go back to get more appliances!
