-
October 2023 by ronald sledge
I had a small leak in one of my tires and they found some corrosion on the inside of my rim and cleaned it up and so far it appears to be ok. I was in the waiting area for probably 1 hour. No charge for the repair. Awesome job
-
October 2023 by Dave Phillips
Bought 4 Michelin Defender tires the service was quick and thorough will definitely recommend and return for all our tire needs thanks Belle Tire !
-
September 2023 by Gary Caldwell
good service,,it took awhile for complete set of tires an alignment,, they even cleaned my rims so tires will fit perfect.. great job..
-
August 2023 by Tom Grzywacz
Been a Belle Tire customer for quite awhile...after 6 years of Continental Pro Contact run flats (a little harsh ride for Michigan roads) I chose Michelins 3 years ago at the recommendation of a salesman. The tires (Michelin Premiers) served me well and was pleased with the ride and overall mileage (43,200). This go round, at Travis's recommendation, purchased the Michelin Pilot Sport A/S. Man, these tires make a difference! Mid range on price, but I am VERY HAPPY with the handling, steering response, road noise and slight fuel mileage gain. Tires went on a BMW 3 series coupe and the car is fun to drive again...Steering response improved as well, they feel confident. We had some torrential rain last few weeks and the car regained a confidence once lost, now found.I will be purchasing Michelin Pilot Sports from here on out!
-
August 2023 by Brandon Smyth
Everyone at this location is extremely helpful. Travis is exceptional at his job. He always is polite and knowledgeable when talking on the phone or dropping off our fleet vehicles for service.
-
August 2023 by Kristina Djordjevski
Scott was amazing he fixed my alignment! The guys did not give me a hard time! I highly recommend
-
July 2023 by Drew Dillard
I was double charged for my tires on July 3rd and called on July 5th to customer service they told me it would be 3 to 5 days and I would get my money back here I am on the 16th still without my money back! Did offered to compensate me in anyway, nor have I got my original money back which is ridiculous!
-
July 2023 by Do tell
Great work had a front alignment was out in one hour. Great guys.clean place.
-
July 2023 by Zack Heron
Brought my car in with a slow leaking flat (back right tire). They then plugged the tire bc of a nail. I picked my car up the next day and my back right tire was flat. I pumped it up and drove home since they were closed on Sunday. The car has been sitting since then because I’m out of town. I called the Store Manager and informed them they fixed the wrong tire, and neglected to check all tires. The back right tire formed a hole because of this. Now they’re making me buy a used tire, instead of covering it. I will be talking to the store manager. This is insane and terrible business. I’m hugely disappointed
-
July 2023 by dani izac
I was referred to Belle Tire by another local auto shop that doesn't specialize in tires. I trust them, so I called Belle Tire and the phone was answered by a friendly voice, Ryan, who was patient and clear in instruction and expectations for checking my potential tire slow leak and the timeline in which it could occur.I brought my SUV to them that afternoon, around 1:30pm, where Travis checked me in with an approachable and kind spirit of customer service. He gave me a general timeframe and invited me to relax in their comfortable lobby. I had a friend pick me up, but felt at ease with that space for waiting, had I no alternative option.Around 4:15pm, Antonio called me to let me know my vehicle was ready for pick up. My friend brought me back and I went inside to pay the bill. Antonio reviewed the services performed and confirmed my tire had a leak around the rim. They inspected and cleaned the rims, to resolve the leak likely caused by corrosion, checked and reset the air pressure in all tires, and adjusted tire torque. I was so grateful.THEN THEY GAVE ME THE BiLL OF $0.00! What? I was stunned. I challenged it for a moment, "wait, are you sure?!" Antonio smiled and wished me a great rest of the day.From the moment I called Belle Tire, their investment in the customer experience was evident and that carried through both in the process of checking in my car and wrapping up the service. All of the staff I met, Ryan, Travis, and Antonio, were very down-to-earth and caring. As someone who doesn't have a lot of knowledge in automobiles, I felt I could trust them. And I would absolutely recommend them to anyone I know. :0)Thank you, Ryan, Travis, Antonio, and Belle Tire Southgate!
-
June 2023 by Scott Beaudrie
I recommend all residents of Rockwood, South Rockwood, and Newport patronize the Southgate Belle Tire for their tire repair and/or tire needs. The Manager Vincent Navarre is married into the Barbara Metzger Family. I brought my vehicle in on a Saturday at 3 pm, for an emergency tire repair, and was out the door by 5 pm. I ended up needing four new tires. Vincent personally drove to another Belle Tire and picked up the tires. I did not have to leave my vehicle, and come back the following Tuesday when adelivery came in. This type of service is what all businesses should be doing. Vincent and his Team provide great service, and quality work.
-
June 2023 by BioMedical Ebaa Issam
My wife went to Belle tire , she had a nail in the center of the rear tire, they told her the whole tire needed to be replaced and they can’t fix it because the nail is on the side. And the tire would cost around 366$ ,We went to a different tire service, they fixed the problem with zero charge, they said the nail is on the center and there is no need to replace it, I can’t trust Belle tire, they are simply stealing money from customers
-
May 2023 by Carolyn Horvath
Had the best experience with this Belle Tire location in Southgate. They had me in and back on the road in less than an hour. Vince, my sales guy was so nice and understanding. First time I left a tire store with a good feeling.
-
May 2023 by Chris Fuher
They removed a screw in the tire and patched the hole in less than an hour. Great friendly service. I recommend.
-
April 2023 by Riccardo Selva
The team at Belle Tire in Southgate helped me through a difficult situation with a catalytic converter theft on my vehicle. Travis the manager and Tom my regular technician worked very hard to make certain that my vehicle was addressed properly and that all the insurance requirements were fulfilled. I have been a regular patron of the shop because of their excellence as techs and also in how they treat their clients. Thank you for helping me through a challenging situation.
