-
February 2024 by Kevin Leciejewski
They contacted me with some funny transactions tried on my card. Told me they were canceling it and issued a new one the next day
-
December 2023 by Noah Gucken
Went to deposit $350 in checks to my checking account and receive $60 cash back. After being discriminated against for being too poor (3 day hold on checks to make sure I haven’t cashed them before since I don’t have constant income in this bank even though this is all traceable?), I also didn’t receive my $60 cash (had well over $60 in my account already to cover it) then the pending money was transferred to my savings instead of my checking. Awful experience and am looking to switch banks immediately. There’s no benefit to banking here, the overdraft fees are ridiculous. You can go over 1 penny and it’s $30 fee every single time, there’s no leeway or help. It’s beyond difficult to manage your account or do anything, I still don’t have the app set up and online is still challenging. The loan rates are just as high as banks, the interest you get on savings is completely laughable. Todays disgrace was brought to me by operator 510 at 10:31.
-
August 2023 by Robert Hadding
Downriver community service it's the place to go and put your money into a safe institution ❤️ ??✅???
-
August 2023 by Chris Jankowski
Great place for banking
-
July 2023 by Fulani Wilson
Ridiculous they make you jump through hoops when you have a government check. Put holds on them. Won't accept your updated mail with your new address expect you to have a new ID took my business to advantage one and got everything taken care of nor do they hold government checks
-
April 2023 by Paula Maslanka (Adongo)
Nothing to it
-
December 2022 by Chazz Davis
Been A Member Since 1999 Had Numerous Loans Even Became An Employee Just For Them To Say We Won’t Issue You Another Debit Or Credit Card Due To Fraud That I Received On My Account. So Yes Being The Victim Of Fraud Results In YOU Losing Access To A Credit Building Card As Well As A Debit Card. Which Is Blasphemy For A Long Time Member. Go Elsewhere
-
September 2022 by Robert Kinlin
Set up new payment from my account with Alison. Deposit at counter with Carmen.
-
May 2022 by Denise Redding
Everyone is always so nice and very patient. I've been a member for 14 years now.
-
April 2022 by Sheila Stein
The new building is Huge!New safe deposit boxes are available now.They held a blood drive, that we attended.
-
March 2022 by Katherine Llanes
The staff here don’t want to deal with customers. They are rude and don’t want anything to do with new members. Pick a different credit union.
-
March 2022 by Margaret Goforth
Not a CU Service Center, but very nice staff.
-
February 2022 by The Vulture
I’ve been a member since 1990 at the Wyandotte location . The tellers would remember who I was back then. It was a real personal service that taught me as a kid how to save and earn interest on my money. Then they merged with Downriver and I feel like they were rotating the tellers from all the different locations. All the personal relations were gone. The kid savings programs were removed. The small town credit seems like just a big business bank now. I now do most of my transactions online to avoid the long wait times that the drive thru always causes. I’ve been to all the locations and at least they always keep them really clean and updated.
-
February 2022 by Mike Simon
I have been a member since I was 16 years old, got a line of credit with them. All of a sudden they started reporting balances to my credit even when I paid them off within a week. For example I used $30 form my line of credit that had a $0 balance and it knocked my credit for like 8 points! And as of today I just got an alert that my credit went down 31 points because I used $1300 from my line of credit which I paid off within 5 days!!!
-
March 2021 by Wayne Perry
Excellent customer service
