Extra Space Storage at 11511 Allen Rd in Southgate, MI offers a large selection of storage units, including drive-up access, climate controlled, and non-climate controlled options. The facility features exceptional security with electronic gate access, a manager living on site, and is ADA compliant. Amenities such as convenient freeway access, wide drive aisles, parking spaces, and available golf carts make it hassle-free. Vehicles are allowed in drive-up units, and deliveries are accepted. The location is noted for its professionalism, cleanliness, and commitment to exceptional customer service. Multiple reviews highlight an outstanding and awesome staff member who is genuine, trustworthy, honest, friendly, polite, and kind. This staff member provides great customer service with a positive attitude and dedication to customer satisfaction, making the process seamless and stress-free. He is described as a true asset, patiently answering questions and even providing water during hot weather. Customers report this is the absolute best storage experience they have ever had, calling it wonderful and the best by far. The helpful staff and exceptional service reflect the high standards of Extra Space Storage, making it highly recommended for anyone in need of storage solutions.
Andy and the rest of the staff are a pleasure to do business with 10/10 recommend
September 2025
Pleasantly surprised at how fast and friendly the service is at this location, I lost my keys and needed a new lock and Andy was polite and extremely helpful!
August 2025
Andy was very helpful in applying a credit to the cost of my storage unit when I showed proof of renters insurance.
