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June 2023 by carol earls-concord
Beautiful furniture EXTREMELY pricy though they had nothing I was looking for though
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February 2023 by Bill Jackson
A+ customer service when I was here. Our salesman Dan, was top notch. Very knowledgeable and attentive.
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December 2022 by Bridget LaForest
I had a wonderful experience at McLaughlins furniture store in Utica. George was my sales person and he was so patient and kind. He provided excellent customer service and was not pushy. He spent time looking at different fabrics and made suggestions. I appreciated his professionalism and highly recommend shopping at McLaughlins. Love my new furniture!
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August 2022 by F Garrigus
Best place to shop for quality workmanship. Customer service is great, including Chris M. He is the guy to see. Wonderful to do business with. Always a pleasure knowing he will do his best to accommodate your wishes.
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July 2022 by Frances Garrigus
Best place to shop for quality workmanship. Customer service is great, including Chris M. He is the guy to see. Wonderful to do business with. Always a pleasure knowing he will do his best to accommodate your wishes.
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May 2022 by Chris O
McLaughlin's furniture has been serving the Detroit area with American made custom furniture for more than 60 years... That tells you something!! The store was IMMACULATELY CLEAN and completely filled with very high-end furniture and accessories for your house, as well as serta mattresses and beds. The salesperson we dealt with was very nice and not pushy at all. They spent over an hour showing my elderly parents what they had and the various options for what they were looking for! ?❤️
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April 2022 by S B
This store has beautiful and quality furniture. There were several items that I found myself interested in purchasing, but did not. I left the store and will never go there again. While the salesperson who initially approached me was not pushy or annoying, he was not at all interested in assisting me. As a matter of fact, he was a bit condescending and probably decided that I wasn’t going to buy anything so he left me alone. I was in the store for an hour and ignored. I guess I should have known better since no one in that store looked like me or cared about my visit to the store. The service today said a lot about this family owned business. Geez, it’s 2022… not 1952.
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April 2022 by Danielle K
Beautiful quality high end furniture. Very knowledgeable salesman named Dan. He gave us the space we needed to look around and was there to answer every question we had.
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March 2022 by Dawn Fischer
Nice store, higher end priced furniture
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December 2021 by Matt Heinz
No pressure sales. It is nice to walk around and not be hounded by sales people. The furniture selection is good and the furniture is nice
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November 2021 by Joshua Summerhill
The hands down WORST website and least functional website I've probably ever seen.
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June 2021 by J. S.
Beautiful selection of high quality furniture! Glad I skipped the big box store!
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May 2021 by Loretta B.
I purchased an end table and cocktail table in Aug. Delivered in Oct. but in December, the surface of end table started to crack with a slight raising. They picked up the defected items and issued me a full refund due to the items no longer being manufactured. After waiting a month for Customer Service to tell me what they would do, my salesperson Harry reached out to the owner and got it resolved for me. Thank you Harry. This was the second purchase I made at this store and wouldn't hesitate to shop here again.
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March 2021 by Peggy Green
Great store, excellent service! I highly. Recommend. Good prices too. Just go.?
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February 2021 by Martha Hancock
I’m not sure why we’ve never been told how glorious McLaughlin's Home Furnishings is, but we sure found out today. And we will never shop anywhere else for furniture. Made in America furniture, wonderful sales person Diane and a an overall FANTASTIC experience. So glad we finally stoppped in after living in Southgate for 11 years!! Would recommend to anyone we know!
