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April 2024 by Phil Lewis
Went here on April 20, 2024. Our experience at this restaurant was just awful. Absolutely lousy service. This was the worse restaurant experience I’ve ever had and I have dined all over the world.. Waitress spilled a large water on one of our party and never apologized at all. The food was mostly terrible. Waitress Brandi forgot one out of two of the salads. Also forgot my entree until I could finally get her attention. Must have forgot to order it because it was another 20 minutes before I received it. Waitress was always saying she would get something right away and then hover at the waitress station for several minutes before actually going to get what was missing or needed. Our meal took almost 2 hours to complete. I sent red lobster a message about this experience and never got a response. Everyone around our table was also getting lousy service. Do not eat here. Not worth the money or hassle.
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April 2024 by Wally Kacher
Was remarkably slow and thought the service was even worse. Didn’t even seem that busy and had to beg to get refills. And the food made my stomach upset.
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April 2024 by monique thomas
I ordered the crab queso dip. It wasn't very good. It was hot and had crab in it. But the taste of the cheese wasn't that good. The waitress was very nice and the bathroom was clean. The staff were nice and friendly.
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April 2024 by Brittany Jacobs
My family and I had a totally heinous experience at this Red Lobster! We were a party of 8 on a Saturday night, so we absolutely expected delays. But this was BEYOND your run of the mill "delays." We waited 25 minutes for a table (totally fair) then we waited 20 minutes for drinks. Then we waited another 10 minutes to place our meal order. THEN we got some biscuits. Then the waitress spilled an entire glass of water in my mother inlaws lap. Then, after we had been sitting at the restaurant for 1 and a half hours, we got our food. My sons burger came with all the toppings after I explicitly asked for NOTHING on the burger. She completely didn't bring my dad's meal and also didn't mention that it was missing. We finally all got our correct meals and the shrimp linguini had been under a heat lamp and was tasteless. We finally finished our meal and left the restaurant after a whopping 2 and a half hours. It was seriously the meal from hell, there were MANY times where we seriously debated just leaving mid-meal. The worst part of it all is that this wasn't even our first bad experience here. We decided they deserved a second chance. Now I am here to tell everyone: DO. NOT. GIVE. THEM. A. CHANCE.Also- throughout this entire ordeal, our waitress communicated NOTHING to us! She didn't even try to blame the kitchen! Crickets.
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April 2024 by Blanca Guardado
I love the food, the service and the atmosphere.
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April 2024 by Chris Liddle
Place is a joke should be closed
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April 2024 by Fran Gonrodz
I come to this location to grab the 6 piece cheddar biscuits every now and again when I need them to compliment a meal and the girls always take care of me and are so nice, the biscuits are fresh and the restroom is always clean best part is the Buscuits taste wonderful !Perfectly baked !
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April 2024 by Donna Bairley
This is the one in Southgate my son works there and they have the best food that's the Red Lobster I would choose
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April 2024 by Bluto Burtus
Horrible service. Waitress was training a new guy. He's learning the job so mistakes are to be expected. Well he wasn't the problem the trainer was extremely pushy on what to order. Ordered endless shrimp. At roughly 7pm.. didn't get food till 740pm... OKThey gave this lady a table of 8 onto of the 3 tables she already had. After the food was delivered didn't see the lady again till 830.. gave up on ordering refill of shrimp.$160 for the worst experience I've had at this restaurant.
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April 2024 by Tamara Cofield
Brandi and Darius were amazing, attentive and extremely kind, giving us a great dining experience!
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April 2024 by Cindy Reed
Food was to salty
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April 2024 by Keana Marie
Our server on Friday night was amazing, he did a great job making sure we were taken care of. Food was perfect, to the Chef, thank you! I recommend the endless shrimp.
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April 2024 by Sandy
I was wondering why no wait on a Friday night. Now I know why. It was my birthday so we went to the southgate location. Worst food and service ever. I had 2 of my 4 dinners removed from our bill. They actually served my dinner burnt. I couldn't believe it. What a memorable birthday. I WILL NEVER
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April 2024 by Jalen Scott
My experience with Brandi was wonderful outstanding service made sure food was on time hot and fresh definitely 5*
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April 2024 by xochil perez
I went here on my birthday and the food was great, we did reservations at 6, it took awhile to order food and longer to get food but the waitress was working her butt off at her station, she did the ordering, serving and bussing the tables.Parking: There is a bunch of parking but the area has some potholes so be carefulWheelchair accessibility: They have sidewalks what are wheelchairs friendly
