United States Postal Service

Post Offices
Hours: The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Processing and delivering 47% of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to provide secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses worldwide. This particular USPS location at 14000 Dix Toledo Rd offers walk-in passport services and has a large parking lot with a convenient drive-up mailbox. The lobby is clean and they offer PO Boxes as well as other merchandise for purchase. While the lines can be long, especially during busy times, the staff is generally described as extremely patient and helpful. Employees are often noted as "very nice" and "wonderful", with one clerk named Ben praised for catching a critical mistake and providing excellent, personalized service. However, some reviewers have also witnessed management being "unhelpful and rude" to employees, which was disappointing to see. Overall, this USPS location aims to provide a positive customer experience, though the quality of service can sometimes be "hit or miss". Customers are advised to have their paperwork and packages prepared properly before getting in line to help the process move quickly.

1. Southgate, Michigan