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December 2021 by Ahmad Taha
They have bad customer service
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September 2021 by Mickey Fisher
Always had good luck finding what I need. The store is clean and the prices are phenomenal.
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April 2020 by Chris C.
Today, Wednesday, April 15, 2020, right in the middle of the Carona Virus Crisis you would of thought it was Black Friday. The place was very Crowded. Obviously this store is not caring too much about the Contagious Virus that is killing people. It is not following State Guide Lines. They are endangering their Customers & their Employees. Please be Responsible Walmart.
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March 2020 by D N.
I absolutely hate going to Walmart. The customer service is horrible and the store always looks a mess. I did a search for the Nintendo switch and Southgate said they had them. I traveled 10 miles, asked for assistant from the lady restocking crayons. She said oh we don't have them as she was turning and walking away from me. I asked her if she could check to see which stores had them and before I could finish my sentence she interrupted me and said they took that option away from them. I just said...ok and walked away.
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March 2020 by Becky S.
The curbside pick up is worthless! My order was supposed to be ready between 2-3pm, but it was delayed with no time frame. At 3:45pm, surprise your order is ready! They were out of 5 items and did not substitute one of them. Substitution is an option and one that they USED to do, now the majority of your meal is unavailable. So, that extra bit of time you thought you could save after work or on your day off, gone. I've spoken with customer service and they were absolutely no help. Not worth the headache.
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November 2019 by Jason D.
DONT DO IT!!!! Ordered online an had items sent to store. Got an email with barcode to come get them that they are ready and waiting. When I got there the customer service employee said they were NOT there. Looking at at email she stated " I see what it says but it aint here".....I asked for a manager an a woman named Alyssa cane over. Aside from her lack of understandable grammar he went on tel tell me "I don't know wha you think im do but yo stuff ain't herrrr".... horrible, never been spoken to like that in any setting. I guess that's what you get at a Walmart in Detroit huh??? I went against everything I believed in an order from walmart only to get what I always tell people: a ghetto, worthless experience. Horrible!
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June 2019 by Austen A.
I have had a very bad experience here. I spent 20 minutes in the electronics section and spoke with 3 different employees who all deflected my questions, i was looking to purchase a game behind a case and was unable to do so, there were 3 other customers loitering around the register in the back also looking for help but being unable it find any, the store seemed fairly busy, but not a single employee was helpful in any way.
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April 2019 by Tracie M.
For a long time this Walmart was fairly nice. Nicer than the Taylor one. And just like all stores they are all really nice and clean and pleasant in the mornings. Because everyone is at work and kids are at school. And all I hear is how gross and disgusting the Taylor location is. Well, in the last month my family and I have been here 3 times and every time we were in shock at how unpleasant it was. Now all of the Walmarts are a mess on the weekends but this location was over the top messy. I actually saw a glass jar of spaghetti sauce broken on the floor in the aisle while a worker was in the same isle just stocking the shelf like she didn't even care. There was no caution sign up or anything. The other time we were there was pretty much the same thing..spilled milk on the floor and again no one bothering to clean it up. The shelves way too empty..more than the Taylor location. I'd rather drive a little farther and shop at the Woodhaven location.
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October 2018 by J B.
This is shopping at its best. Everything from food, automotive, lawn and garden. They always friendly, shelves always well stocked. Plenty of parking. Keep it up southgate wallyworld! You are the best, and on way out, have to get some subway also!
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October 2018 by Patrick V.
Finally have a self check out there and not just 2 lines late at night open. People are still rude at times and do not want to help you when asked for something. But what do you expect from a Walmart. Yet you ask yourself why pay people more money. Lol Only go here when I have to and know something is cheaper here. Besides that, hell no. I rather for to Kroger or Meijers. The people and customers that come here are gross, rude and eat food and never pay for it. Have seen it and never anything done. So being nice because what else do you expect.
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May 2018 by Casey O.
Ghetto-Mart! I got what I went there for but it was a horrible experience from start to finish and I don't intend to go back unless absolutely necessary. The store was a mess, clothes piled up on the floor and actual garbage that previous guests had left on shelves and empty dairy queen cups on the floor. The workers were unhelpful and (shock!) extremely rude. While shopping with my 2 young daughters, a couple of disgruntled workers walked by complaining about their jobs using some very colorful and 4-lettered language with no care as to the children that were hearing them. I used the U-scan to check out to avoid any further interaction and frustration. Overall, not a good experience. This store is fairly new, conveniently located right around the corner from my house and I would literally drive miles out of my way to avoid having to go here - and I do. Sad. We don't need stores like this bringing our neighborhood down! The few pennies you MAY save just aren't worth it! The possibility of burning up brain cells from the fury you experience is too high! My recommendation is to shop elsewhere and don't support garbage like this!
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May 2018 by Michelle A.
First of all I would like to say that I have been a loyal customer to the Walmart brand I have  chosen to shop at this store faithfully for the last 4 years. Unfortunately , I am very disappointed with my overall experience today at Walmart which I think may have been racially motivated. I was not  greeted in a respectful manner by the greeter upon entering the store to make my return I was stopped at the door and asked for a receipt. After which I was told in a stern manner that I have to go to make my return immediately. Once this process was done  I decided to make some purchase upon leaving the store the same greet approached my cart and asked for my receipt in a very rude manner. She stood in front of my cart as I scrambled for my receipt as if I was a common thief. I asked her if it was policy to check everyone receipts  and she said yes for large items not in a bag. I showed her the receipt but I am still very disappointed that I was made to feel so uncomfortable in a store once noted for its diversity.
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April 2018 by Michael A.
Walmart please keep carrying this, this dip is a1. Grab some chips and start dippin! I'm really into the French onion and that pretty much what this is. Got it a day ago and it's almost gone
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October 2017 by Ketura B.
Ok so this is my 2nd time using Walmart pickup & I cheated on them (tried the new Kroger on Fort Street pick up in between), but I NEVER will again! Walmart is so fast, they greet you right away (especially if you use the arrival mapping app) & I have not waited more than 10 minutes either time (waited over 45 minutes at Kroger before being greeted by rushed & impatient staff there,then another 30 minutes before I got my groceries - could have shopped myself in that time - with a half hearted "sorry") Both visits to Walmart have been amazing - I thought first guys were nice, but so was "Inkari" today - she was so friendly & even made sure to put my bread upfront with me so it wouldn't get crushed (Kroger put my eggs in the back & 2 broke on the ride home). Walmart / I will never cheat on you again - I will always come see you for my grocery pickup!!!
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May 2017 by Lindsay E.
I love Walmart...but when they are out of stock of chocolate milk or creamer by you you can never get anyone to get it from the back even though you see it back there. There are helpful workers there but then there are the ones that don't want to help and just guess where the item would be. There are only certain cashiers I go to because they are friendly and helpful on packing groceries .