“Personnel are very well trained, knowledgeable, personable, and efficient. Stellar communication and response times, unlike other financial institutions I have dealt with. I have been a member now for over 2 years and their various savings option rates have been extremely competitive.”
“Great and friendly but for some reason we walked out and my debit card wasn't working. So I have to wait until Monday to go back in so they can fix it. I asked if they could fix it through the drive and they said no. Kind of bummed out.”
“Tri-Cities Credit Union was recommended to us for our car loan.
Kendra was attentive and fantastic. She made the process so easy and explained everything to us. I would highly recommend Kendra for any loan needs and Tri-Cities Credit Union! They are local and I highly recommend them!”
“I just started a car loan with Best Financial and was having issues making my first payment and setting up Ach payments going forward. Precious helped me with all of it! Great customer service!! I feel like I made the right decision going to Best Financial with employees like this!!! At 4:56pm at that. Great job Precious!”
“I am a new member of community choice and with in less than one month I was able to get approved for a credit card. Brenda helped me complete the application process and did an excellent job explaining the terms and conditions without confusing me. She also reached out multiple time to inform me about the process.”
“Today, I worked with Shannon regarding a financial matter. She demonstrated extreme patience and kindness as she walked me through the entire process. In such a fast paced world, it's not often that I see such amazing customer service. It was a pleasure to work with her.”
“Great experience and customer service. Comm Choice maintains the small-time personal service, but with the offers and amenities of a larger organization. Corey M. did a top notch job helping me with a loan.”
9AM - 5:30PM
951 Jackson St, Grand Haven
Credit Unions
“The staff here is super knowledgeable on their products. And very customer service oriented and friendly. I went in to get a new debit card as mine was lost and canceled. The staff was awesome at getting me a new one printed and a pin number set. In less the 10 minutes I was on my way with a new card. I would highly recommend visiting or switching to LMCU ..”
“Its been years since visiting inside the building. Beautiful open floor plan upgrades!
Same great in person service. Great people doing a great job. Excellent friendly service! Keep up the good work.”
“I became a LMCU member last year and in short time quit my other bank and moved everything here at the Robbins Road branch. I'm 66 and they all are the most helpful and friendly people I've ever dealt with at a financial company.
Trust me I've been around.
They always make me feel like the Cheers song.
" They all know my name and are always glad I came".”
“I love using this credit union, never have had any problems paying my loan, or any issues whatsoever. The girls who I deal with over the phone to make my payment are always such a pleasure, especially Joey!”
9AM - 5:30PM
925 W Sherman Blvd, Muskegon
Credit Unions
“Most of the negative reviews are entitled boomers trying to pin LMCU by being review bullies. Anytime I need something they do they best they can and usually pretty quick. Sometimes they are busy.... no you can't cut in line even if "it is really quick." Just be realistic think to yourself "if I worked here how would i want to be treated" and stop pretending you have a better understanding of how a bank should operate with your 30 years of shop experience...you 1 star people just sound like entitled yuppies.”
“Kim helped me with a loan and I was totally impressed! Every question I had she was able to answer. Her knowledge was impressive, her professionalism was on point, and she made me feel comfortable doing something that I’ve never done before.Thank you!”
9AM - 5:30PM
1619 E Mt Garfield Rd, Muskegon
Credit Unions
“I've had nothing but good experiences at this branch. They are very prompt to help. When it's busy, people just need to exercise a little patience and remember that the tellers are only human. Thank you Norton shores LMCU for all the great service I've received ?”
“Just refinanced with Best Financial and on top of saving me over 30k in interest, everyone I worked with made it such a seamless process! Thank you guys again for everything.”