AutoZone Auto Parts on Harper Avenue in St Clair Shores, MI is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its outstanding customer service, with several reviews highlighting the exceptional efforts of the staff. One customer praised the manager, Daniel, who went above and beyond by replacing the customer's old battery and offering further assistance if needed. Another customer was impressed by associate Megan, who tried to jump-start their stalled vehicle and even offered to lend them tools for a battery replacement. The customer was grateful for the store manager's help in completing the battery change. Employees Ryan and Megan also received high praise for their exceptional service. They were described as "phenomenal" and "going over and above" to assist a customer who was left stranded. The customer was impressed by their willingness to help, even after Megan's shift had ended. However, not all experiences were positive. One customer had a negative encounter with a young employee who seemed to lack the necessary knowledge and displayed a rude attitude. This led the customer to decide to take their business elsewhere, expressing disappointment in the store's inconsistent staffing and service. Overall, AutoZone on Harper Avenue is known for its commitment to customer satisfaction, with many customers highlighting the exceptional efforts of the staff in providing assistance and going the extra mile to ensure a positive experience.
Chris was absolutely amazing! Helped me get the part needed, check out was fast , very helpful and knowledgeable! Never go anywhere else!
August 2026
I bought some windshield wipers along with other products and the closing manager, I believe Krista, not only helped me find everything I need, but also helped install the wipers for both my vehicles, saving me much headache. Thanks you so much and some customer loyolty has been earned today.
August 2026
Thanks to Krista for all her great assistance to my husband and father. She was a great help and made sure they understood everything and had everything they needed. Will be back!! Thanks Krista!!
