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“Amadeo helped us upgrade our phones and understand the costs associated with each decision. We really appreciated his help and expertise to walk out with our new devices in under 1.5 hours.”
“Jake is the best! He went above and beyond to solve my cellphone and home internet needs. Excellent service—highly recommend visiting this store and asking for Jake!”
“i came in looking to upgrade my phone and a new ipad, Angelina was extremely helpful. She offered different plans to fit for my pricing and even complemented my outfit she was just a doll.”
“My family switched over and I decided to come see what the fiber internet was about. Ryian was very pleasant to work with and patient with me. I left wowway and boy am I happy with these savings and better internet.
Thanks ryian”
“Walked in yesterday on Fathers Day cause my son had lost his phone while on vacation. Not only did Veronica help us out in getting him a new phone but she also worked soo hard on saving us $$ on our bill!! She went above&beyond what I ever experienced!! She even wrote everything down for me& walked out with a new tablet,phone& watch… it’s people like her that truly can turn someone’s day around!! Thanks again for all help Veronica!!! This location will be my forever AT&T shop!!!”
“Stopped by the other day to add a tablet, store is super clean and organized. Customer service was fantastic I highly recommend you come here they really do try to give the best experience and also save you some ??”
“Grateful with my service they are hands down the fastest and the easiest way to get a new phone or even add a line or even the latest fastest internet come stop in and see hasan or mike”
“Wonderful customer service from Donte he’s very helpful and professional help assist me get new phones for my children plus accessories help me with the bundle deals also had a nice time while getting my items thanks”
“Steve worked hard to get my phone up and working. We appreciate all the help. I am sure I will be back... especially since this phone has a mind of its own. You were very helpful and very nice.”
“GO SEE JESSICA NOW TF DON'T WAIT ?SHE IS A LITTLE LADY WITH A LOTTA BEAUTY AND BRAINS... SHE WILL FIX/REPAIR YOUR CELL PHONE AND SHE WAS FAST AND SWEET AND PROFESSIONAL AND KIND TO ALL OF THE PPL IN THE STORE. iWORKED IN RETAIL AND WHEN A PERSON CAN MAINTAIN PROFESSIONALISM AND PATIENCE UNDER PRESSURE (MEANING A BUSY STORE) THAT PERSON IS A WINNER ? 10 STARS ?”
“Shantrice is an angel on earth. I came in after losing my phone and expecting to have to pay hundreds of dollars. She went above and beyond to take care of me and I am so thankful! You guys will have my business from here on out. Thank you!! ”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“My 3rd experience with AJ just gets better and better. I text he answers with where he’s at for the day and I come see AJ ONLY! he saves me money and offers me products that I actually need! Thank god for AJ!”
“I went in to get a new phone and Joseph Hanna hooked me up with everything new got my phone and on my way in less than 30 min I love Metro if you go anywhere else you are getting ripped off big time thanks again”
“A 10 star rating goes out to Julie at 13655 Hall Rd Shelby Twp Mi. for outstanding Customer service. She navigated through our issues seemingly effortless. Whereas two other AT&T locations were unable to manage the tasks at hand. Saved us money as well with Senior pricing and upgraded our internet service at a cheaper rate. Please give this kind, deserving Lady a raise !!!”
“Customer Service at the AT&T Store in Grosse Pointe on Mack was outstanding. They were successfully able to provide me with the service that I needed opposed to online or via telephone.
The Customer Service on the phone tried very hard however the AT&T store completed the job quickly with a smile.”
“Josh was awesome! He went above and beyond to help accommodate me! Best AT&T experience ever! I left the store when I thought Josh could no longer help me, josh continued to call once the representative was able to help! Josh called me back and told me to come back to the store and we got the deal done! Very kind and pleasant! Best experience ever! GO AT&T ?”
“7/12
Shout out to Joe for giving my partner and I the deal of a lifetime! He's a walking book and was very knowledgeable in everything. Can wait to get our upgrades next year!! I recommend you ask for Joe if you decide to shop at this store ♥️”
“I would like to commend the Verizon representative Zain, for the excellent and professional customer service I received. I was very knowledgeable and kind. I truly appreciate him exceptional service.”
“Moe and Richie were very helpful and friendly in giving me the service and phone I wanted thank you both for all your help and being polite and informative ?”
“Metro PC T-Mobile very nice been with Metro PC for over 20 years then they joined in with T-Mobile and they still nice also giving out free tablets and also $20 a month for the tablet one per household”
“Jacob led me through the most difficult day and landed me with a different phone for half the price. He taught me how to use it and everything. Such a great store, will be back again!!”
“I love this store! Dee and Phil were so helpful and gave me the best price and all of their undivided attention making sure I was good to go before I left! I will be sending all of my friends and family to this amazing location!”
“I like this location because the owner and employees are honest and will make sure that you leave a happy customer no trying to make extra sales here like some locations do. This will be my boost go to place”
“I AM SUPER EXCITED THAT I CHOSE TO GET SERVICE WITH CRICKET. BEST SERVICE AND CUSTOMER SERVICE EVER! IM MAD THAT I Didn't CHOOSE THEM OR KNEW ABOUT THEM A LONG TIME AGO. MORE THAN ANYTHING, MY VIDEO AND PICTURE QUALITY IS UNMATCHED! I CAN LITERALLY SHOOT A MOVIE FROM MY PHONE . I LOVE IT AND THE SERVICE RUNS VERY SUCCESSFULLY. I TALKED WITH MELVIN AND MAYO AND THEY ARE GREAT! ! ANDREA FINALIZED THE SALE AND GAVE ME A GREAT DEAL! MELVIN WAS WILLING TO GIVE ME A NICE DEAL ON A PHONE CASE AND WAS SUPER FRIENDLY! JUST SO SATISFIED!”
“Will is the man! I'm not exaggerating when I say that his knowledge and persistence when helping me solve an issue with Cricket customer service saved me hours of time and hundreds of dollars. Frankly I may have left Cricket Wireless entirely if I hadn't been lucky enough to deal with a pro like Will. It's worth noting that while working with me he managed to also talk a guy into joining Cricket and hooked him up with a new phone. Take care of this man. He would excel at anything he did because he has work ethic!”
“Super fast!! Great price! Even willing to wait for my son to go to the ATM to grab money out after he closes at 8PM! Very nice gentleman!! 5 stars I recommend this store for any phone issues! I can't believe how fast he fixed my son's phone! Thank you!!”
“I am extremely satisfied with the service that I received in this store... The staff was extremely kind, and went above and beyond to answer my questions and even research potential solutions to mind current needs.
I don't know what I was expecting, but the customer service, and affordability has made not only cricket, but this exact location my " go to store " for all of my cell phone/mobile hotspot needs.
Special thank you, Queen.
#AaronGTV”
“VERY GOOD STORE AND AMAZING HELP they have everything I needed I recommend it a lot if you go there you will fine everything you need the workers are super nice and helpful I recommend it go there and you will fine anything you desire RECOMMEND IT!!!!!!”
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“The screen on my Samsung A20 has been cracked for the last year and went completely black last week after I added another crack to the growing spider web that is my touchscreen. It took less than a day for James to get the materials needed and only 20 minutes for him to repair my phone. The phone looks better than new and now I'm annoyed that I bought a new phone before taking my A20 to A+.
I'll be going back to A+ for future phone repairs.”