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“Bashar A is an excellent representative. I'm an old man set in my ways. He answered all my questions patiently and in a way I could understand. He sold me a new phone and Direct TV. I'm comfortable with my purchases.
Dave V”
“Gio was absolutely fantastic to work with! From the moment we started, he was professional, knowledgeable, and genuinely committed to helping me find exactly what I needed. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free.
What really stood out was his attention to detail and how much he truly cared about making sure I was happy with my purchase. Great customer service like this is hard to find. If you have the chance to work with Gio, you’re in great hands. Highly recommend!
:) great Job !!!!”
“I have to say that Jake and Peter we so very helpful. Jake helped me open my account with new phone and watch. Both guys are really knowledgeable and took the time to really help me understand my new devices.”
“My family switched over and I decided to come see what the fiber internet was about. Ryian was very pleasant to work with and patient with me. I left wowway and boy am I happy with these savings and better internet.
Thanks ryian”
“All the reviews are true! In a time where good customer service is hard to come by, the service was excellent. Very nice, welcomed me when I came in, quick service and built rapport while he finished up my phone. The price was very affordable and I was able to get a screen protector and case. This is your go to place! Thanks again!”
“Great service and super friendly staff. They fixed my phone screen protector for free, which I really appreciated. Definitely coming back and would recommend to anyone needing phone repairs.”
“Brandon Dell was a pleasure to work with and would recommend this store to anyone looking to get a new phone or make a switch. We switched one line over from another carrier and created a new account for an additional line with Brandon who made it a breeze. He was very personable and helpful in every way during our exchanges from the quote we received initially to the time we walked out with our new phones. Jesse was also very helpful and courteous of our time. We cannot say enough positive things about Brandon as a representative and this store in general. Thanks for all the help and this will be our new AT&T store moving forward!”
“My son and I switched carriers and bought new phones recently. We came to this store and our experience was great! OJ is a great asset to this branch. He was very kind and helpful! I highly recommend them! Thanks for a smooth transition!”
“Great customer service so far, handles my questions and stayed polite despite not understand8ng some things. Especially considering the service I received from my old carrier.”
“Hassan is a big boss. Dont go to anyone else. This guy will get you right!!!
Honestly this guy has the most patience, I’ve never seen a salesperson so calm and collective under a stressed environment. He did a great job getting everyone in and out the store in a super timely fashion.
Thanks, Hassan!”
“The only reason this store is getting 5 stars is because of Tim. He doesn't normally work at this location but he was an absolute joy to deal with. Answered all of our questions no matter how small. The normal guys that work here are the reason I don't come to this location but Tim went above and beyond for us. 10/10 give Tim a raise”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“I had to upgrade from my IPhone 12 mini I had for 4 years because the battery was shot. I had no clue how to go about it. Shaneka waited on me and helped me decide on a new phone which I picked an IPhone 16. She did the phone transfer and activation for me while I waited. She was very patient, kind and helpful. I am very grateful for her prompt, excellent service.”
“Ardewan gave me the best experience he helped me reset my email password and sign up for internet and explained everything perfectly he definitely deserves a promotion or something.”
“Location: Hall Road & Schoehenerr
Aminul was amazing, very professional, personable, efficient and helpful. Gave me a bunch of options and was transparent and ultimately left a happy customer with a new iPhone 17 pro upgraded from my 15pro and wasn't inconvenienced in my day.”
“I stopped into the AT&T store in Grosse Pointe Woods to switch my service from Verizon, and I have to say this was one of the best mobile provider experiences I’ve ever had. I first worked with Dalton, and then with Alec and Oz, and the entire team was outstanding from start to finish.
What really stood out to me was the realness of everyone there. No pressure, no upsell games, no confusing answers - just honest, straightforward people who genuinely want to help. It was easily one of the most simple, smooth, and transparent transactions I can remember when dealing with a phone carrier.
Usually, these kinds of experiences feel a bit… icky. You know the vibe—not quite “middle of the mall kiosk,” but most stores definitely have shades of that energy. This place was the complete antithesis of that. It felt clean, direct, and refreshingly human.
Without a doubt, I will recommend this location to anyone looking to switch or upgrade. Their ease of transaction, professionalism, and authentic desire to help customers is truly top-tier.
A+ team”
“Jacob took care of me and transferred all my information over to my new phone he even spent 2 hours doing it I will be back for all my phone needs this store is great.”
“My fiancé and I came here and I cannot say enough good things. We were coming from a major carrier and needed service for 2 phones. We thought that we were going to have buy new phones and go through the process of downloading all of our apps and trying to remember all the logins etc.
Well Jason, Paul's younger brother was absolutely AMAZING He found that our current phones were unlocked and that all he had to do was get us new SIM cards and set up the new phone numbers!!! If that wasn't enough he was able to get us into a deal monthly for the 2 lines that blew me away!
Both my fiancé are so grateful to you Jason for you going above the norm if customer service.
I am going back to get my internet through them as I know that I will get great service through them.”
“Came in to upgrade one of the phones on my plan and Cory was great! He was juggling working with us and another customer and everything worked out just fine. I definitely will be back! Thanks!”
“Isabel (or Isabella I have a horrible memory) helped a lot! She was super nice and helped me through everything and finally got a new phone! Thank you! Great customer service!”
“Brandon Kiryakos was exceptional. I switched over to Verizon from two other carriers for home internet and phones, and he made the process very seamless. I will be referring friends and family to Brandon at the Macomb location. Great guy. Keep up the great work.”
“He was very helpful to me. I had a second stroke in Aug. Of this year, and I have a lot came back to me. All but some short term memory loss...and he hooked me up with a brand new cell phone. T Hank God for good people still in this messed up world.”
“A+service very friendly and responded to my needs it exceeded my expectations these guys are fantastic you need to come visit them best customer service available”
“VERY GOOD STORE AND AMAZING HELP they have everything I needed I recommend it a lot if you go there you will fine everything you need the workers are super nice and helpful I recommend it go there and you will fine anything you desire RECOMMEND IT!!!!!!”
“Will is the man! I'm not exaggerating when I say that his knowledge and persistence when helping me solve an issue with Cricket customer service saved me hours of time and hundreds of dollars. Frankly I may have left Cricket Wireless entirely if I hadn't been lucky enough to deal with a pro like Will. It's worth noting that while working with me he managed to also talk a guy into joining Cricket and hooked him up with a new phone. Take care of this man. He would excel at anything he did because he has work ethic!”
10:00 AM - 8:00 PM
28835 Gratiot Ave, Roseville
Mobile Phone Accessories
“I stopped by Yesterday, Sunday February 15 and the Sales Associate Corey was helping an elderly guy with his phone which was very impressive! Then he helped me with my phone as well! Great customer service! Appreciate you Corey”
“Super fast!! Great price! Even willing to wait for my son to go to the ATM to grab money out after he closes at 8PM! Very nice gentleman!! 5 stars I recommend this store for any phone issues! I can't believe how fast he fixed my son's phone! Thank you!!”
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“Went there yesterday morning, in and out in 20, maybe 25 minutes, replaced the screen on my iphone 11 for pretty cheap, and its been working great so far. Definitely recommend, very friendly also.”