Verizon, a leading telecommunications company, offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the Saint Clair Shores store or conveniently shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store experiences can vary, with some customers praising the exceptional service provided by staff members like Sharman, who went the extra mile to resolve activation issues, and Chris, who provided knowledgeable and honest assistance during the transition from another carrier. However, others have reported mixed experiences, with concerns about inaccurate pricing information, unwanted add-ons, and long wait times. Overall, Verizon strives to offer a range of convenient options for customers, with the potential for both positive and challenging in-store interactions. Customers are encouraged to visit the store or explore the online ordering options to find the best solution for their mobile, internet, or business needs.
Great store ..Great customer Service . Brenden was wonderful ..Angel the manager is awesome !!!
December 2025
Joshua was able to fix my esim issue with my iPhone when other stores Could NOT help me. After spending hours with Verizon technical support, I finally got my issues resolved by Joshua. He is a true asset compared to the worthless tech support you receive over the phone and other locations.
September 2025
Josh and Vinny were exceptionally knowledgeable, professional and fun! So impressed by the customer care here, will always come back to this store and ask to work with these gentlemen.
