Richardson Ford is highly praised for its friendly, professional, and efficient service. Customers appreciate the quick turnaround and the attentive staff who listen carefully to their needs. Salespeople, like Jeremy, are noted for being friendly, thorough, and helpful, especially when searching for the right vehicle, whether new or used. The dealership is recognized as an excellent place for both new and used cars, often offering cost-saving options for used vehicles. The service department, led by Kevin and supported by knowledgeable advisors like Ken, consistently receives high marks for their professionalism, courtesy, and communication. Customers value how they keep clients informed about their vehicle’s progress and how they advocate for them with warranty companies. One customer highlighted how Kevin personally followed up after a motor hydro-lock incident, even arranging to deliver the vehicle back home, demonstrating exceptional care and commitment. The staff’s willingness to go above and beyond, including providing loaner cars and pickup/delivery services, leaves a lasting positive impression. Overall, Richardson Ford is known for its fast service, fair pricing, and inviting environment. Many customers return regularly for sales and service, confident in the dealership’s dedication to customer satisfaction.
Cien is friendly, knowledgeable and helpful. He made our purchase easy and made sure we are very satisfied with our choice. The dealership overall is all about the customer.
August 2026
Outstanding service, great price. On time getting me in, oil change and a wash under $40.00 also inspected a bunch of other stuff.
November 2025
Everyone was extremely polite and knowledgeable. I'm done looking for a good mechanic shop... I found one... Richardson Ford
