-
January 2024 by monster11082
L'Dean and Cody were absolutely amazing when it came to making the purchase of my 2020 Ford ranger. I was slightly skeptical going to a small town dealership. But they didn't pay any games they were up front with me and my wife about everything. They went over the sales figures, warranty, answered any questions we had. L'dean reached out on several occasions to go over anything I may have forgot to ask. I'm very satisfied with purchase of my truck. Me and wife couldn't be anymore happier. Thank you to the people at Richardson Ford we will definitely be back in the future when it's time to buy another vehicle.
-
January 2024 by Hunter403
Bought a used truck about 2 weeks ago, I understand they’re as is, but I’ve only been able to drive it about 50% of the time, the exhaust fell off because it was clearly replaced and lazily put back on, and now it’s in limp mode and dealer is unwilling to help. I’d highly recommend for used vehicles going down the road to pinconning, past 3 vehicles were from there and even though they were as is Schafers took care of me, richardsons not so much. Shouldn’t have to put $500 and counting into a truck I just bought.Tyler
-
January 2024 by Patrick Conachan
I will always buy my vehicles from here. Always treated great. This is a place you can trust!
-
November 2023 by Dennis LeMieux
Courtney in the service department was extremely helpful in keeping me informed and getting my water pump replaced.You have a valuable emoloyee there.Dennis
-
August 2023 by Mark Sequin
Start to finish smooth and seamless. Truck was ready, pulled up before dealer even opened, paperwork was set: perfect transaction. This was the…5th? 6th? I’ve got from Cien and his team - Outstanding dealership.
-
August 2023 by Len Svanberg
I have taken my f-250, my wife's 2019 mustang, and my son's 2019 f-150 there for major services. Yes it's expensive but you get a professional job and they start on it on your drop-off appointment day and they finish in a timely manner...except for my diesel cuz waited on parts. I love Fords so I know I'll be back, eventually!
-
July 2023 by Mark Burnash
Would highly recommend Richardson Ford and especially salesman Jeremy Hagan. He went above and beyond to make the experience great. Very knowledgeable about the Ford products, got me a low interest rate, and even delivered the vehicle to my driveway. Will definitely purchase my next new vehicle from Jeremy and Richardson Ford.
-
July 2023 by Roberta Krueger
Excellent dealership to have your car serviced. The employees treat you like you are they number one customer. Always willing to work with you. We’ve been a customer for a long time. Highly recommend them.
-
July 2023 by Cruzmom N.
We were camping and had a tire the had gotten a nail in it, but we couldn't get the tire removed. We had it towed to the dealer. Even though there was only one technician work on the Saturday morning they had my husband back on the road in 15 minutes! Thank you for the great customer service
-
July 2023 by Crystal Henson
Best dealership I have ever dealt with. Very honest trustworthy. They are all about helping out their customers and getting them in the best vehicle and deal for them.
-
June 2023 by Jennifer Hockstra
Excellent experience! They even delivered to us and picked up our trade. Took less time than going to the store for groceries!
-
June 2023 by James Kirk
Diagnosed and scheduled for repair in a timely manner. Service rep was very nice and listened to what I had to say. Price of repairs were fair.
-
June 2023 by Chris C
Great Dealership, they value their customers, always friendly when I go there. They will go the extra mile to make sure you are happy and taken care of.
-
April 2023 by Diane Tinsley
The Service Dept. is excellent. They were able to fix a recall on the my SUV, that another Ford dealership in West Branch failed to fix properly or stand behind their work actually costing me money when two brand new tires were ruined after they performed the recall work. Always friendly, excellent work. Easy to make an appointment and always on time. Work has always been done well.
-
April 2023 by Brad Milkowski
This was my loaner truck while mine was in for repair opened and immediately closed the door called talked to service manager and was treated poorly
