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November 2025 by Tony Wilson
Everyone was extremely polite and knowledgeable. I'm done looking for a good mechanic shop... I found one... Richardson Ford
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November 2025 by Tom Miedema
Great experience, were customers for life!
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November 2025 by Sarah Satkowiak
Buying process went good and we were excited about our new truck. However, there was a code and they said they would get it fixed for us. My husband drove to Standish from shiawassee county (approx. 2hrs) to drop the truck off and give them the extra set of keys from the trade in. They did not schedule us like they were supposed to so my husband had to come back home. The following week they were supposed to have someone drive down with a loaner to pick up our truck.
(Side note my husband was driving up that way to hunt for the weekend between this debacle. His Chevy started having some issues so he took it to Richardsons Chevy dealer. It was supposed to be done the following week.)
My husband took the day off to be there to sign paperwork for the loaner. They never showed up to pick up/drop off loaner. When my husband called they told him they would get us right in and have the loaner ready as soon if he drove it there. My husband drove the truck back up and when he got there they told him the appointment was at 8:30a and we missed our slot. Which seems weird bc they were supposed to pick up between 8 and noon. To say the least my husband was very annoyed. He lost time at work and lost PTO that could have been used to spend time with the kids. Then to top it off the loaner was not ready and was on E.
While he waited he went to check on his Chevy. When he asked about it they told him that it wasn’t done and it wasn’t on their books anywhere. The keys and paperwork were sitting in the same spot the man sat them down the week before. Now my husband is fuming and rightly so.
When my husband returns to the ford dealership they still do not have the loaner gassed up and ready.
What did they do to try and make it right? They apologized a handful of times but it felt like they were just saying sorry to smooth things over and bc they were obligated to do so.
Long story short, buying process was fine, but if you need your vehicle fixed when it’s supposed to be then good luck.
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November 2025 by Dorin Leeds
Richardson Ford's Finance and Sales team where extremely kind and patient with me while I shopped for a new car. They walked me through the process and made the experience enjoyable start to finish. I recommend the sales staff, especially Brandon B. to help you through your next car purchase experience.
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October 2025 by Connie Powell
Excellent Service from Al Dean
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October 2025 by MICHELE THORSON
Been going to Richardson for service for years always have a great experience!!! Best price around for oil change.
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October 2025 by Todd Rahn
Very very friendly place and they get the job done the 1st time
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October 2025 by Frank Storey
A wonderful experience. And for great service ask for Big Mike!
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October 2025 by Alexandrea Theriault
This is my second time purchasing a vehicle from Richardsons of Standish. Brandon Buffman was my sales person and he was great! Very professional and laid back. Start to finish he made our buying process go so smooth. Thank you again!
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September 2024 by Rick Kuch
Great service fast and courteous
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September 2024 by Clifford Kintz
Very pleased with them,as usual.
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September 2024 by Mike B.
Was very pleased with all they did and the speed they did it in. Have two family members that buy from there and have for years.
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September 2024 by Murray Ridley
The salesperson Jeremy was friendly and took the time to listen to what my needs were. He had to search for a vehicle in the dealer system and kept me informed with his progress, Brian the delivery person was as on time and very thorough with the final delivery.
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September 2024 by James Dunleavy
ALL staff at Richardson are very nice, friendly and professional.
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August 2024 by Edward Smith
It’s an awesome place for new and used. I ended up buying a new went there looking for a used they can save your money.
