JCPenney is one of the largest retailers in the nation, offering a wide range of apparel and home furnishings since 1902. Customers appreciate the variety of options available for kids, men, and women, as well as footwear, jewelry, and accessories. The store also features a new beauty concept, JCPenney Beauty, showcasing skincare and makeup from well-known brands. Customer service at JCPenney is often highlighted in reviews. Shoppers have noted the helpfulness of staff, including store managers who go above and beyond to assist customers. Many have shared positive experiences with wonderful, nice, and polite associates who help find what is wanted. The Lakeside store will be open during the construction of the mall. Despite these challenges, many loyal customers will miss the Lakeside JCPenney location, especially as it prepares to close on July 1, 2024. Overall, JCPenney has been recognized for its quality, value, and excellent customer service, making it a favored shopping destination for many.
Very helpful gals in the jewelry department helped me find it at the right gift for Valentine's Day!...and she loved it!!
October 2025
This is a great location and I hope they never close!
September 2025
Have been going to this store since Lakeside Mall opened in the 70's. Always find what I'm looking for. Hope they stay open, there is no other JCPenney anywhere.
