JCPenney is one of the largest retailers in the nation, offering a wide range of apparel and home furnishings since 1902. Customers appreciate the variety of options available for kids, men, and women, as well as footwear, jewelry, and accessories. The store also features a new beauty concept, JCPenney Beauty, showcasing skincare and makeup from well-known brands. Customer service at JCPenney is often highlighted in reviews. Shoppers have noted the helpfulness of staff, including store managers who go above and beyond to assist customers. Many have shared positive experiences with wonderful, nice, and polite associates who help find what is wanted. The Lakeside store will be open during the construction of the mall. Despite these challenges, many loyal customers will miss the Lakeside JCPenney location, especially as it prepares to close on July 1, 2024. Overall, JCPenney has been recognized for its quality, value, and excellent customer service, making it a favored shopping destination for many.
Everyone there was so friendly and helpful. The store was clean and everything was organized. 10 stars!
July 2026
They are having an excellent sale of the 70% off I just bought 3 100% cotton t-shirts solid colors white black and gray casual for $8.49 including signing up for the mailing membership you get $10 cash reward to use.
April 2026
I miss this department store; quality merchandise @ a good price...
