Kroger is a store that offers a wide variety of products, including fresh produce, meats, seafood, dairy, household items, medicine, toys, school supplies, and plants. Customers generally find the store clean, well-organized, and stocked with quality products and good prices. The staff is often friendly, helpful, and busy with tasks like restocking shelves and assisting customers. Many appreciate the store's selection and the convenience of pick-up orders, which save time on busy days. However, there are some common concerns. Shopping can be frustrating due to frequent issues at checkout, especially with self-checkout lanes being closed during busy times and slow response times at the registers. Some customers have noted that self-checkouts can be slow and that the process for using the tap function on credit cards can be inconvenient, requiring a password. There are also complaints about difficulty finding staff at the customer service desk and issues with bottle return machines. Additionally, changes to staffing, such as the removal of some cashiers and the increase in self-checkout stations, have impacted the shopping experience for some. Despite these challenges, many still enjoy shopping at Kroger for its selection, prices, and overall store quality.
I have to say that the fruits and veggies when doing a pick up order always suck- Weather they r rotted, soggy, small, defective. Not impressed w the fresh produce.
December 2025
Clean Kroger but always out of some meats from the counter. I like the steaks but please cut more fat off the meat and make it more affordable for customers to enjoy
November 2025
Heather is 5 stars for sure very kind loves her job .I have had many conversations with Heather .she called me and told me my scripts were ready the next day . she's amazing . she seems to care about her job..
