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March 2024 by Alex Bajoka
always nice when i go in. great to deal with
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February 2024 by Nancy B
I could not be more pleased with my experience here! I had a difficult task that needed to be handled. The manager and Lesa went ABOVE and beyond to make this a positive experience. They really went the extra mile and created such a wonderful experience. Thank you to them for caring and making my problem their own! The customer service here is absolutely outstanding and I highly recommend this location!
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February 2024 by Saif Yousif
Howard is super. he was alone working but cleared the line with a smile speed and accuracy. Much appreciated
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February 2024 by Help us find Drexyll
The staff is friendly and helpful. The manager Howard is approachable and professional. The service, products, and prices are great. 5/5 stars, I drive out of my way to use this store, and I highly recommend this location.
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February 2024 by Kevin Hamlin
My recent experience at the UPS location was baffling. I visited on a Saturday only to be turned away because they claimed to offer only 1 or 2 day shipping options on weekends. $200 for 1 NDA and $100 for 2 day air. I was casually advised to return on Monday for the more reasonable 5-7 day shipping. The absurdity of this response, coupled with the apparent lack of experience from the employee, left me questioning the efficiency and professionalism of this UPS location
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February 2024 by Cheryl Holtzclaw
They treat me with kindness and respect and handle my tasks quickly and efficiently. Lesa is a superstar at this store and can handle anything you send her way and always with a smile on her face. Great team, great customer service, great store!
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February 2024 by Nadwan Mansour
This place is the worst zero customer service they have very bad attitude
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December 2023 by brian karcho
Great customer service and always helpful and friendly thank you for your service
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December 2023 by STONY TONY
Very helpful. Great customer service.
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December 2023 by DIANE Holden
Friendly, efficient and respectful staff. Great store to use!
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December 2023 by Ju
Everything was fine until the guy told me that it's not there responsibility to tape packages, Dude literally used 2, exactly 2 pieces of tape, and I had my own tape.It may not have been there responsibility but did you have to say that,? I had my own box and bought my own tape.Just because of that comment it made my experience less than pleasant.
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December 2023 by Corndogg5M Harrison
Friendly great staff. Very Helpful in all aspects of assisting you in all of your needs.
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December 2023 by Donald Chabot
The workers a do a fantastic job. During Covid and now after they are happy to do their job with a smile.
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October 2023 by Erin LaFave
This place is the worst. The people who work there have an attitude problem. The young lady who helped me today made it seem like an inconvenience to tape up my box.She said “you need this tapped up before you come in. I’ll do it this one time.”It’s called good customer service to say, “here I’ll tape that up for you. Is there anything else I can help you with?”The way she said it sounded rude. It doesn’t cost the company much to tape up a box or to just take care of the customer.I had broken my foot this week and was wearing a medical boot. Taping up a box was the last thing on my mind. I’m sorry my box wasn’t taped up.Where I work we tape up boxes without being rude about it, and it’s complementary so is printing out our customers shipping labels. Y’all need to step up with your customer service and stop denying certain services.Every time I go in everyone acts like they hate being there. No one is in a good mood or smiling or greeting you properly. Where is, hello, welcome to UPS! How can I help you? Or Have a nice day. It’s bad enough I have to educate a store on proper customer service.I also work for a shipping company. Unfortunately, I had to go to a UPS location. Otherwise, I try to avoid anything being shipped to be by ups due to many of their employees being rude, and lack of locations.
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October 2023 by Big Red
They are super helpful, get you in & out really quick. Store is always super clean.
