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“Dollar tree is one of the most convenient quick spots to shop at with items ranging from minor food purchases, mailing supplies, snacks, and party favors in between and with the added section of five dollars and more it’s a plus”
“Monica T. and Nicole H. at this Dollar Tree location were absolutely amazing and went above and beyond to help me. I was in a huge rush, and they were both so kind, patient, and incredibly helpful the entire time. They were very knowledgeable about all of the Dollar Tree products and quickly helped me find everything I needed without making me feel stressed or rushed.
Their customer service truly stood out. Both Monica and Nicole were friendly, professional, and genuinely cared about helping me have a good experience. It’s not often you come across employees who are not only efficient, but also so warm and attentive. They made what could have been a very stressful shopping trip so much easier, and I really appreciated their help.
Dollar Tree is lucky to have employees like Monica T. and Nicole H. They provided outstanding service, and I hope they get the recognition they deserve.”
“This is a place if you looking for that odd thing is very inexpensive this is the place you ought to go and bring your kids so they can find a du dad that they need to have a do”
“I've been to several DT stores in my area and this is the largest, cleanest, most organized and well supplied I've been in - it took a couple visits to learn the layout, where the household items I normally purchase, browse the larger food section, and the new items I've never seen in the other DT stores, and price check the items that have increased - staff is courteous and very willing to be of assistance when needed - it's an adventure and as it's still within my 'area of travel' believe it will become my favorite store for finding everything I need in one place ?”
“It's me again, updating my fair shoppers on my recent shopping experiences...this is one of the cleaner, nicer, well stocked Dollar Tree
stores, found everything I needed, some I didn't, but that's okay, good experience for a change.”
“Much improved since the month prior. Items are stocked and they were unboxing more at the time. Surprising to see some new things like a ratcheting screwdriver for $3 that can be found at other retail stores for 4x the cost. Some items are $1.50 now, however, this also reflects quantity and size of the products and still a good value.”
“Clean, neat and tidy but they don’t have good product/stock as if you were to go to family general. Service was friendly. They still charge the same amount for less product sadly.”
“I has an awesome shopping experience at the 21887 location in Southfield MI. The cashier Lisa is a perfect example of good customer service. She was very helpful, efficient and friendly. She is the reason I will shop there again.”
“This is my favorite store ever! I know all the employees as I would my family lol. Yes I live super close to here. Everyone is always so happy to see me when I come in. I love the employees, they’re family to me”
“The old skool dollar store I've been looking for! Awesome selection of everything & anything! Great prices! The lady behind the counter was beyond wonderful & super friendly! I will definitely be a repeat customer!”
“Soooo many cute Halloween and Fall decorations! I had a whole cart full. Amazing snack, candy and pop selections. Great cards that are affordable. Love this place.”
“Update: Thank you to the kind managers who helped me resolve this issue today, they understand customer service is important and helped me immediately.2/5 I go here everyday I'm a regular and today I got attitude for no reason by cashier Tanya, who im always kind to. Unacceptable I may need to stop coming in. Customer service is very important. I was also rushed out of the store while it was completely empty. I will be contacting manager tim and if this isnt resolved corporate.”
“Just wanted to give a shout out to Monica and Octavia. They went above and beyond helping me out today and Dollar General should recognize their outstanding customer service.”
“The story is very clean the aisles were organized they even had an amazing Clarence rack. You can definitely see the hard work they have been doing to get the story rearranged and organized every time I go the people at the register are always so nice..”
“Was really impressed by the clean and neat store. The cashier Tasha was extremely helpful and polite. The store manager Willie was excellent! Thanks for making pontiac great.”
“Friendly people work there, they are always available to help you and the line to check out is usually short.Store is clean, product is stocked and pulled to the front so, it looks full. I like coming here to get a few things. Personally I don't buy most of my groceries here because most of it is more expensive than other actual grocery stores”
“This particular one is the Walton At Pontiac! The service is excellent and there is a Latin boy who serves... WONDERFUL! He is super nice, very attentive, very kind! I like going there!”
“The people in these reviews are crazy, I've been going to this FD for awhile and it's always been good. Clean, well stocked, and the employees are always very nice and helpful. Maybe not jumping to help you with a massive smile and tons of enthusiasm but who is nowadays? It's unrealistic to expect them to be overly happy and energetic all the time. They are decently good at their jobs and friendly/helpful which is what matters. This is a very good family dollar.”
“This store was OK. There was some kind of glitch between the online indication of stock available vs the store's inventory relative to the style planter I drove over an hour to get. Not the staff's fault. The store was clean and appropriately organized for being such a busy store. Check-out was speedy and efficient, with cashiers who were professional.”
“Easy to grab items. Clean & the manager, Nicole is very helpful & has a great personality. We love to joke around with her from the moment we walk in. Nicole goes out of her way to help everyone she can. Best employee they have. 🩵”
“Every time I go into family dollar on ten mile near telegraph the cashier's are so nice especially the manager can't remember her name but she has the most beautiful eyes and a young lady name unity they are so nice to me you need more people like them in your stores that gives good quality service and actually care about the customer needs”
“Most improved award goes to this store. Thanks to more attentive management, there are no longer boxes of merchandise stacked in the aisles and the shelves are clean with merchandise better organized. Only two negatives for this location: 1) Store hours reduced due to lack of employees 2) roof leaks.”
“I went for a bookcase and got exactly what I were looking for after searching the web the price there was much more reasonable $20 at family dollar and $34 at Walmart”
“This is one of the bigger dollar trees that have a wider selection of products which I like. Many of my local dollar trees tend to be out of stock in most things. I wish price labeling was more clear in this location since now items can be 1.25, 1.50 and so on, but there's only so much employees can do on that front.”
“They really have some great selections now. Fun decorations, cool travel size items and great card
selection. One of the few places that do balloons yet too. The one on Pontiac Trail and Haggerty is clean with friendly staff”
“This is a great store... my only complaint is I can't enjoy their jelly beans until Easter but they are worth the wait and I will just stock up for the off season to get me through”
“I have been shopping at this location for years and never have I seen it this organized and clean, all products facing forward and floors are clean outside and inside!! the staff is really friendly and knowledgeable. The new manager has stepped it up and it shows in his employees and in how the inside looks great!!”
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“Great Customer Service from the cashier working around 3 or 4pm on Tuesday 9/16.
Thank you so much, please keep being your kind and friendly self ❤️?”