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“Went in today with my watch and two pieces, missing two pins, one jeweler already turned down doing the job,When Rich viewed it he said give me a minute with the spare parts I have collected I think I can do this, 2 minutes later my watch looks good as new. Thank you again Rich.”
“Came in looking for a ring and was amazing by the selection and friendliness of the staff. Mona in particular helped me look at beautiful pear cut diamond that I almost immediately fell in love with. Will be back soon!”
“I’ve been coming to this place for years I got a solid gold rope chain and a Benzyntine after. Very nice place super friendly people it’s family owned and operated and you get such better jewelry and price than mega corporations, no surprise. I highly recommend getting something special here you can’t go wrong also tell them BEN sent you!!”
“My boyfriend and I stopped by Helzberg Diamonds to get an idea of different engagement ring styles, and we had the pleasure of working with Lillian. She was incredibly knowledgeable, welcoming, honest, and kind throughout the entire experience. She made us feel so comfortable and truly made it feel like we were the only ones in the store. Lillian was never pushy and took the time to listen to what we were looking for while offering helpful guidance and suggestions. We really appreciated how genuine and attentive she was. I would definitely recommend this Helzberg Diamonds location, especially if you’re looking for someone who will make the experience feel personal and enjoyable. If you’re shopping for an engagement ring, definitely ask for Lillian! 💍❤”
“He's a strait shooter I loved going to him until one day he showed me a hevey fegro chain he wanted $300 I wanted it until my neck broke out found out it was silver plated over copper I did how ever go back to show him he went to clean it and polish it up he thought it was just dirty until he showed me the copper spot I felt he was offering me a fake chain I got a deferent chain just as hevey gave him $300 cash I do t get how I owe $200 but he will get it I won't go back once I get him the 200 after he tried to push a silver planet necklace on me I can't ware that stuff allergic one day I'll go back and buy stuff”
“I dont mind the new hours but they need to update their website at the taylor, MI store.. it shows that they are open right now and its 11:30am.. I'll wait but would have been nice to know this change instead of putting the new hours off to the side of the doors.. why not POST IT ON THE DOOR ITSELF !! so people can see it and MAKE IT BIGGER!! you literally have to get out of your car to read the hours!! other than that i like this store!!”
“Even though they are currently liquidating & going out of business, the ladies that were working the day that I came in were very respectful, customer friendly, customer focused & went above and beyond. I just wish that they weren't closing.”
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“I had an amazing experience working with Bobby and received exceptional customer service from start to finish. She was professional, patient, knowledgeable, and truly took the time to make sure I found exactly what I was looking for. She made the entire jewelry shopping experience enjoyable and stress-free, and I never felt rushed or pressured. Her attention to detail and genuine care for her customers really stood out and made me feel valued.
Because of the outstanding service I received, I will definitely be returning to see Bobby for my next few jewelry pieces. I highly recommend her to anyone looking for a wonderful shopping experience and excellent customer service.”