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“Kimberly was EXTREMELY helpful and kind when assisting me with my order. She went above and beyond to provide the most outstanding customer service, free of charge. I love this store, and I WILL be shopping here again!”
“Came in looking for a ring and was amazing by the selection and friendliness of the staff. Mona in particular helped me look at beautiful pear cut diamond that I almost immediately fell in love with. Will be back soon!”
“We have always bought our jewelry here. They are very helpful, informative and attentive. Tam-e cleaned my jewelry the last time I was there and her attention to detail is incredible! It looked like brand new again. She also helped us look at some things after and was very receptive to what we were looking for. Definitely recommend! 💍✨”
“I’ve been coming to this place for years I got a solid gold rope chain and a Benzyntine after. Very nice place super friendly people it’s family owned and operated and you get such better jewelry and price than mega corporations, no surprise. I highly recommend getting something special here you can’t go wrong also tell them BEN sent you!!”
“He's a strait shooter I loved going to him until one day he showed me a hevey fegro chain he wanted $300 I wanted it until my neck broke out found out it was silver plated over copper I did how ever go back to show him he went to clean it and polish it up he thought it was just dirty until he showed me the copper spot I felt he was offering me a fake chain I got a deferent chain just as hevey gave him $300 cash I do t get how I owe $200 but he will get it I won't go back once I get him the 200 after he tried to push a silver planet necklace on me I can't ware that stuff allergic one day I'll go back and buy stuff”
“I dont mind the new hours but they need to update their website at the taylor, MI store.. it shows that they are open right now and its 11:30am.. I'll wait but would have been nice to know this change instead of putting the new hours off to the side of the doors.. why not POST IT ON THE DOOR ITSELF !! so people can see it and MAKE IT BIGGER!! you literally have to get out of your car to read the hours!! other than that i like this store!!”
“My boyfriend got me a set of rings for Christmas that unfortunately didn’t fit (our fault) and I called to see if I could get them exchanged and I got to speak with a very nice young lady named Jackie :) she was very understanding about the rings and told me to come in the very next day to get them exchanged for the right size. When I got there she made me feel very welcomed and ended up showing me a ring that was actually supposed to go with the one I got originally and I loved it so she generously let me swap it out. Then proceeded to get me a new box for the rings. Jackie was so kind to me and made my experience at Pandora amazing , I definitely recommend this location :))”
“Even though they are currently liquidating & going out of business, the ladies that were working the day that I came in were very respectful, customer friendly, customer focused & went above and beyond. I just wish that they weren't closing.”
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“I had an amazing experience working with Bobby and received exceptional customer service from start to finish. She was professional, patient, knowledgeable, and truly took the time to make sure I found exactly what I was looking for. She made the entire jewelry shopping experience enjoyable and stress-free, and I never felt rushed or pressured. Her attention to detail and genuine care for her customers really stood out and made me feel valued.
Because of the outstanding service I received, I will definitely be returning to see Bobby for my next few jewelry pieces. I highly recommend her to anyone looking for a wonderful shopping experience and excellent customer service.”