iStorage in Taylor offers convenient and affordable self storage solutions, including drive-up units and secure vehicle storage. The facility is well-lit, clean, and designed for easy access with wide aisles and extended hours. The staff, especially the manager, is highly praised for being kind, helpful, and professional. Customers appreciate the caring attitude and excellent customer service, noting that the manager goes above and beyond to assist clients and handle their needs promptly. Many reviews highlight the friendly and courteous service provided by staff members, which makes the experience positive and trustworthy. However, some customers expressed concerns about sudden rent increases, which can be discouraging, even when the property manager remains professional and helpful. Others mentioned occasional issues with staffing, such as being unable to rent a unit in person due to the absence of staff during posted hours, though they found online rental options and customer service to be satisfactory. Overall, iStorage in Taylor is well-regarded for its clean facility, accessible units, and dedicated staff, making it a reliable choice for storage needs. The business’s cashless system and commitment to customer satisfaction stand out, with many customers mentioning their willingness to return or recommend the facility to others.
