“I've been looking around for storages and stopped into the taylor office...Barbie was very helpful and was very acknowledge on what she was showing.....I've stopped at a few and I gotta say Barbie was the friendliest & respectful person I've gotten yet....Taylor is a lil ways from my house but I'm taking in consideration of choosing this place with the good customer satisfaction I received today..”
“I have been using Metro Storage for a few years now. The people that works there has always been nice and helpful to me. I haven’t had any problems or complaints.”
“My 4th time overall, 2nd at the Taylor location love the experience. Such an incredible and professional staff. Informed me and worked very well with me about what units would be a good fit for me. Definitely will always use this storage facility when I have any storage needs”
“**During Covid** I made appointment online but unfortunately the date that you pick is not really official until you receive a text message and or email from U-Haul confirming the date. I learned that hard way for this location but still after that little hump in the road and having to reschedule I made it there as the new confirmed time and date. After that it was pretty much easy I dropped off my vehicle which they gave me an option to stay inside since there were really no one there or I could come back but I decided to just go for a walk and they said they will call me back once they were done. It took about an hour which they did quote me that and it was all set and done had to come back in to sign some papers. I was all set I'm very pleased with my trailer hitch which I will be using for transporting my bike; they made sure to put protection cover in my car while it was in use by them.”
“I purchased a used vehicle here on 10/23/25 , customer service was outstanding, everyone in the store was very professional and gave off a very positive attitude, this purchase was a relaxed experience, no comparison to a vehicle dealer, I strongly recommend this establishment and I plan on returning for future needs , thank you”
“Chris was a huge help when booking my RV parking space. He went above and beyond to make sure I left happy and felt comfortable leaving my property there. Thank you!”