This Verizon store in Taylor offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or choose to order online for convenient options like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. Many reviews highlight the helpfulness and dedication of the store staff, especially mentioning employees who go above and beyond to assist customers with issues like phone replacements and trades. One employee, in particular, received high praise for saving a customer's experience during a long wait and resolving a difficult phone problem. Customers also note that, despite some initial frustrations, their overall experience has improved, with some expressing satisfaction with Verizon’s service, pricing, and customer support. The staff's friendly attitude and willingness to help stand out, making the store a reliable place for mobile needs. Overall, the store is appreciated for its helpful service and convenient options, with some employees earning special recognition for their outstanding support.
Thank you Chris did a great job fixing my phone. He provided excellent service, knowledgeable and very helpful. I highly recommend chris and his co workers.
January 2026
Very good experience. I was helped by Lindsey and her manager who were able to switch my IPad cellular service over without any issues. They were polite, professional and very knowledgeable.
December 2025
“Charles gave my husband and I great service! He listened to everything we wanted. He told us to let his wife know he is a good listener—so here it is in writing!” 🤣💕
I always have the best help when I come into this location. Everyone is so kind.
