“I purchased a bike from Ben in October of 2024, and the experience has been outstanding from the start. Ben has been amazing to work with, providing service and support well beyond what I expected. During the first year of ownership, he offered low to no cost adjustments, which has made a real difference as I have gotten more serious about cycling.
In November, my entry level Giant Contend 3 needed attention to the rims after 2,800 miles, and Ben took care of everything. The bike now rides as well as new. His pricing is very reasonable, and his skill in bike repair is obvious.
As my interest in cycling has grown, I recently ordered a new bike. Ben has been incredibly helpful throughout the process, especially in navigating current shipping issues with Giant. He has kept me informed with regular updates and clear expectations about the bike’s anticipated arrival in the spring.
I highly recommend Jackson Family Cycle for their personal care, expertise, and genuine attention to customers. Ben’s service sets this shop apart.”
Bicycle Shops
“I purchased a bike from Ben in October of 2024, and the experience has been outstanding from the start. Ben has been amazing to work with, providing service and support well beyond what I expected. During the first year of ownership, he offered low to no cost adjustments, which has made a real difference as I have gotten more serious about cycling.
In November, my entry level Giant Contend 3 needed attention to the rims after 2,800 miles, and Ben took care of everything. The bike now rides as well as new. His pricing is very reasonable, and his skill in bike repair is obvious.
As my interest in cycling has grown, I recently ordered a new bike. Ben has been incredibly helpful throughout the process, especially in navigating current shipping issues with Giant. He has kept me informed with regular updates and clear expectations about the bike’s anticipated arrival in the spring.
I highly recommend Jackson Family Cycle for their personal care, expertise, and genuine attention to customers. Ben’s service sets this shop apart.”