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February 2024 by Jeffrey Hoffer
Shepherd hardware purchased all of our floor care inventory and helped displace a lot of good workers with no help to find employment and no help with compensation or severance. Even when asked we received no answers. If I could give zero or negative stars I would.
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December 2023 by Gary B
Poor online service. Placed an order, was to be delivered in four days. Received a notice the day before it was supposed to arrive stating it is delayed. This was after I emailed and placed a call to them asking for a shipping update. Had to cancel and purchase elsewhere.
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March 2022 by Cheri Bales
Extremely disappointed in the craftsmanship of the 1" nail on felt swivel glides. I bought enough for 6 chairs. Of the original felt pads on the bottom, 9 have come off completely - 3 within the first two days. I have tried every glue I can find to reattach them but the plastic surface continues to slip and slide - causing great damage to my wood floors I might add. Even putting my own felt covers on didn't work! Poorly made - shoddily assembly. I will not buy these products again.
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March 2021 by Mark Murphy
Shepherd hardware products are top of the line. Made in the USA ??. The customer service staff are very friendly nice and helpful. Kris Phillips is an angel ?. She helped me out with my orders. Every time I call I request her for help. She is very intelligent she knows her job inside and out. I couldn’t do what I do in making canes. Whatever you need. Give Shepherds Hardware a call. You will be happy with their service. Mark Murphy of Hannibal Mo. “Free Canes For Warriors “.
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March 2020 by Danielle R
Had a good loading experience. They took me right away. They have a indoor dock which is a little tough to get on but other than that it was fine
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March 2017 by JIM Fleck
They do not know how to hire local people, they only know how to use Temp agency people like animals, and then let them go. In other words they use people and lie to them.
