The Advance Auto Parts at 2420 S Airport Rd W in Traverse City provides automotive aftermarket products and free store services. Customers consistently report amazing, helpful, and great people who offer easy solutions to big problems. The team is described as awesome, very nice, and easy to work with, providing absolutely amazing customer service. Reviews highlight employees who go over and above to genuinely help, have a huge heart, and make customers feel cared for. Specific instances include getting a needed part in record time during a breakdown and receiving dedicated assistance even when a specific part was not in stock. Customers appreciate when staff double-checks item availability and accuracy. The store offers great prices and free services like battery testing and installation. Many reviewers highly recommend this location for its exceptional service.
Advanced auto in traverse city is the best. Amazing customer service. Its obvious they actually care about customers and are very helpful and friendly.
February 2024
Bought 2 rear brake calipers for my car. Used 1 and returned the other without a problem.
October 2023
The whole team was awesome, very nice. They had an easy solution to something that was a big problem for me. I highly recommend them!
