Cricket Wireless Authorized Retailer is highly praised for its friendly and helpful staff, especially for an employee named Chad, who consistently goes above and beyond to assist customers. Customers appreciate the quick and hassle-free service, whether they are purchasing new phones, transferring data, or filing claims. The staff’s knowledge about Cricket plans, devices, and insurance options makes the experience smooth and stress-free. Many customers highlight their loyalty to Cricket, citing top-notch customer service and affordable plans that fit their budgets. The store offers comprehensive support, including device setup, transferring information, and advising on privacy and security. Filing a claim for a broken phone was described as easy and quick, with the process managed efficiently through the website and in-store help. Customers are delighted with the quality of replacement phones and the affordable insurance deductibles, which make upgrading or replacing devices simple and inexpensive. Overall, the store is recognized for its helpful, friendly staff and reliable service, making it a trusted choice for long-term customers. The consistent positive experiences and attentive customer care ensure that many customers plan to stay loyal and recommend the business to others.
Gwen was so helpful. Getting a new phone can be stressfull and time consuming. Gwen had us in and out the door in such a short time with a great deal and phone. I would recommend highly.
February 2024
Super busy working on 2 sales at the same time was awesome to see and provided great customer service
January 2024
Chad is an amazing person. He went out of his way to help my husband and me with a little pickle we got ourselves into. Honestly at this point if Chad ever goes and works for another phone company, I'll switch my service and follow him anywhere. Thank you Chad!
