“Wife was needing an upgrade to her iPhone.Noah Braun made the transition very easy for her. He took the time to explain all the new features and made sure she was completely satisfied. He reviewed our account and was able to save us some money on our plan by making some changes. Very pleased with this level of service.We were not from the area but he made us feel very comfortable.”
“The owners are very kind people and willing to lend a helping hand to their employees. The staff is knowledgeable and always looking out for the customers. Very hardworking. What a great deal on the Iphone11. Come here for good deals and service.”
“I work for Big Brothers Big Sisters of Northwestern Michigan, here in Traverse City. I went to AT&T to add 4 new lines to our existing account with them. I went in knowing what I wanted and needed. Kyle Compagnari was super helpful, knowledgeable, and made us feel as a valued customer. We went over the logistics of why we needed the phones, looked at models, talked about plans, and went from there. Kyle made this process seamless and easy for me, which I really appreciated! Definitely check this AT&T out if you are already a customer of theirs or looking to become a customer! Thank you!”
“Very friendly and nice! Walked in looking for a new phone and to switch from my old carrier. Helped me right way and only took roughly 45 minutes to get me on a plan with a new phone. Fastest time I have ever experienced! I was helped by Chris B and a lovely lady that has been there for 7 year's (I didn't remember her name) but AMAZING employee's!!”
“So I managed to get scammed via a clever fraud scheme. My fault.It took Robert and Anthony a couple hours of working with me to get things straightened out. They were polite, dilligent, and very hard working. I really appreciated the extra effort to straighten out my account so I could get Christmas gifts out. It was excellent customer service.”
10AM - 7PM
427 S Union St, Traverse City“I had the good fortune today of having Chris take care of something for me that has been a long unresolved issue with my AT&T wireless account. His competence in resolving this issue as well as his kind demeanor was greatly appreciated. He’s definitely an asset to your staff.”
10AM - 8PM
2668 Crossing Cir Suite C, Traverse City“Chad is an amazing person. He went out of his way to help my husband and me with a little pickle we got ourselves into. Honestly at this point if Chad ever goes and works for another phone company, I'll switch my service and follow him anywhere. Thank you Chad!”
“Isaac was great! I usually choose Chris but he was busy. After all the new phone stuff was taken care of, and he was great at explaining and meeting my needs, I asked if there were any leftover Tuesday presents and got a bag of goodies! All in all a good day for phone shopping”
“Travis at the pharmacy was excellent! Friendly and very helpful. He went out of his way to help us! Not many people are willing to go out of their way for nothing in return. Great customer service! Thanks Travis!!”
10AM - 8PM
2577 N U.S. 31 S, Traverse City“The staff there was particularly helpful. Even got me set up with the correct printer. It's for and elderly person who will rarely use it. So instead of an inkjet that can dry up and clog with non-use, he got me a cheap laser printer for just a little bit more. That will work better in the long run. Good job crew!”
12 - 7PM
4025 Chums Village Dr, Traverse City
“Meg Ferris helped me with upgrading my phone to the Pixel 8, and she did a fantastic job with explaining all of the details associated with it. Job well done. She was friendly, kind and professional throughout the entire process as well. A+++”