CVS in Traverse City is praised for its improved management and customer service. Customers notice a cleaner, more organized store that is easier to navigate, thanks to a new management team, including a notable manager named Ryan. The staff, including friendly young women working at the drive-thru, brighten customers’ days with their smiles and kindness. The pharmacy staff, especially Sallie, is recognized for being friendly, competent, and caring. She goes above and beyond, making sure prescriptions are transferred quickly and that customers feel cared for, even during busy times. The pharmacy team also excels in administering vaccines, such as COVID-19 and flu shots, with staff making efforts to connect with young children and ensure they feel comfortable. Despite some past frustrations with prescription availability, recent experiences have been much more positive, highlighting the staff’s dedication and helpfulness. Overall, CVS offers a welcoming environment with friendly, helpful staff who prioritize customer care, making the shopping and pharmacy experience more pleasant and efficient.
The managment here is wonderful and goes above and beyond in customer service! It makes my shopping experience so much more enjoyable.
April 2024
There is a new sheriff in town at the Traverse City CVS and he’s great! The store is much cleaner, more organized, easier to navigate, and just an overall better experience. Thank you and kudos to Ryan!
February 2024
Drive through pharmacy has been closed for some time now.
