Stoops Freightliner-Western Star is a highly regarded business in the northern Michigan area, known for its exceptional service and expertise. Customers consistently praise the team's honesty, knowledge, and willingness to go the extra mile to ensure their vehicles are back on the road quickly. Despite some occasional issues with pricing and unexpected delays, the majority of reviews highlight the shop's exceptional performance. Customers have been impressed with the team's ability to diagnose and resolve complex problems, often working closely with manufacturers to secure the necessary parts. The business has also earned praise for its responsiveness, with customers often able to bring their vehicles in on short notice. Overall, Stoops Freightliner-Western Star is a trusted destination for motorhome and commercial diesel truck owners in the region, offering reliable and competent service that keeps their vehicles running smoothly, even in challenging circumstances.
I had stop for emergency cooling system repair at Stoop^s.They repair qick,professional and honestly.Good place for repair in Traverse City MI area.
September 2022
Fuel filter cracked on our diesel motor home and was leaking fuel. We were mid trip and needed help asap. Although the shop was very busy These folks had us back on the road in no time. They were kind, helpful, and completely competent. Thanks so much Grand Traverse !
December 2021
Picked up a customer's truck from this location. Very friendly staff and nice facility. Would get a 5 star but I could not drop a drive shaft because they didn't use o.e.m bolts and I had to pull all 4 axles.
